Strategy with Jason Podcast Por Jason Harris arte de portada

Strategy with Jason

Strategy with Jason

De: Jason Harris
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Podcast by Jason HarrisAll rights reserved Economía
Episodios
  • How Recording Conversations Transforms Dealership Profitability | Shift into Profit ft. Jake Cronin
    Jan 19 2026
    In this episode of Shift Into Profit, Jason Harris sits down with Jake Cronin to break down one of the biggest missing pieces in dealership performance: measuring and coaching the in-person customer conversation. Dealerships invest heavily in training, process, and technology — yet most still rely on gut instinct to determine whether those processes are actually being followed. That gap leads to missed revenue, inconsistent customer experiences, compliance risk, and a revolving door of talent. This episode dives deep into why people still buy from people, why face-to-face interactions matter more than ever, and how modern process intelligence tools are reshaping dealership profitability — without replacing the human element. If you’re a dealer principal, GM, fixed ops leader, or sales manager looking to improve performance without adding friction, this is a must-watch. Catch Siro at NADA: North Expo Hall — Booth 6368N 🟡 For more on Siro, visit: https://www.siro.ai/
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    44 m
  • The #1 Mistake Dealers Make With Digital Retail Handoffs | Strategy with Jason ft. Faraaz Ghauri
    Jan 15 2026
    Is digital retail helping your dealership—or quietly killing your margins? In this episode of Strategy with Jason, Jason Harris sits down with Faraaz Ghauri, VP of Digital Retail at NETSOL, to break down where most digital retail strategies fail—and what dealers must do to fix the online-to-in-store handoff before it destroys trust, profitability, and retention. Today’s car buyer completes over 90% of the journey online, yet most dealerships force customers to restart the process the moment they walk into the showroom. The result? Lost trust, slower deals, compressed margins, and poor CSI. If you’re serious about improving speed, compliance, customer experience, and consistent revenue, this episode will change how you think about digital retail. 🎧 Listen, learn, and share this episode with your leadership team. 📍 Catch NETSOL live at NADA - North Expo Hall - Booth 7213N 🌐 For more on NETSOL, visit: https://netsoltech.com/
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    41 m
  • Post-Sale Is Where Loyalty Is Won or Lost | Driven Loyalty Podcast ft. Joe Webb
    Jan 12 2026
    What really happens after the sale determines whether a customer becomes loyal—or disappears forever. In this episode of the Driven Loyalty Podcast, Jason Harris sits down with Joe Webb to unpack one of the biggest loyalty killers in automotive retail: poor post-sale engagement. This isn’t about CRM checkboxes or automated follow-ups. It’s about intentional communication, real human connection, and building processes that empower your team to do the right thing—every time. If you’re tired of spending more on marketing just to replace customers you already earned, this conversation will challenge how you think about post-sale strategy—and show you what actually moves the needle. ⚡Powered by Podium, redefining customer connection. Visit: https://www.podium.com/swj 📌 If this episode resonates, share it with a manager, GM, or team member who needs to hear it. 🔔 Subscribe for more conversations focused on loyalty, customer experience, and sustainable dealership growth.
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    45 m
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