Strategies for Coping with Shortages, Delays, and Disasters

The design business has proved surprisingly resilient and buoyant over the past year, but once again, the Coronavirus is surging. How can designers contend with continued supply-chain shutdowns and delays, shortages of materials, manufacturing disruptions, and the pandemic’s effects on colleagues, artisans, craftsmen, and installers? As the pandemic grinds on, designers Barrie Benson, Peti Lau, and Benjamin Dhong weigh in on the strategies they have used to keep their clients happy, their staffs motivated, and business booming.

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