Stranded in Space: How an Astronaut Leads When the Plan Fails | Ep. 80 | The Science of Leadership
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In this episode of The Science of Leadership, host Tom Collins is joined by Captain Butch Wilmore, a retired NASA astronaut and Navy test pilot, for a gripping discussion on leading when the original plan no longer fits reality. Capt. Wilmore shares his first-hand account of the Boeing Starliner’s first crewed flight, which transformed from an eight-day test mission into an unplanned eight-month stay aboard the International Space Station (ISS) after critical thruster failures mid-docking.
The conversation delves into the concept of sensemaking—the ability to interpret incomplete information and update mental models in high-stakes environments . Butch explains the technical and psychological hurdles of losing four thrusters during rendezvous and how his decades of flight test experience and personal faith allowed him to remain "content" rather than "fretting" when certainty disappeared.
Key topics include:
- The Anatomy of a Crisis: A step-by-step breakdown of the Starliner docking challenges and the split-second decisions required to maintain control of the spacecraft.
- The Discipline of Sensemaking: How leaders must resist the urge to move too quickly or too slowly, instead relying on preparation to update their understanding of a changing reality.
- High-Reliability Organizations (HROs): Why successful teams defer to expertise over rank and stay alert to small warning signs before they become catastrophes.
- Emotional Regulation: The importance of maintaining a "calm that spreads" and how personal conviction can replace fear in life-threatening situations.
- The Origin of Decision-Making: Navigating the complex relationship between the crew on the controls and the "army of people" in Mission Control.
- Wings Up: A look back at how the rigor of Tennessee Tech University shaped the determination and "sponge-like" mind required for NASA and flight school.
"You can either shift the mindset or you can fret. And what does fretting do? Absolutely no good whatsoever." Tune in to learn how to operate successfully when the timeline is unclear and the consequences are real.
Also, I want to remind listeners about the release of my book, "The Four Stars of Leadership," a culmination of over three years of dedicated work, and I'm confident it will be an immensely interesting and helpful guide on your journey to becoming a better leader. Don't miss out on this essential resource—order your copy today at Amazon or Barnes & Nobles and share your thoughts with me!
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To learn more about the Science of Leadership, visit https://www.fourstarleaders.com/
References
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- Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999
- Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. Hoboken, NJ: Wiley.
- Klein, G. (1998). Sources of power: How people make decisions. Cambridge, MA: MIT Press.
- Klein, G. (2008). Naturalistic decision making. Human Factors, 50(3), 456–460. https://doi.org/10.1518/001872008X288385
- McChrystal, S. (2015). Team of teams: New rules of engagement for a complex world. New York, NY: Portfolio.
- Morgeson, F. P., DeRue, D. S., & Karam, E. P. (2010). Leadership in teams: A functional approach to understanding leadership structures and processes. Journal of Management, 36(1), 5–39. https://doi.org/10.1177/0149206309347376
- Weick, K. E. (1995). Sensemaking in organizations. Thousand Oaks, CA: Sage Publications.
- Weick, K. E., & Sutcliffe, K. M. (2007). Managing the unexpected: Resilient performance in an age of uncertainty (2nd ed.). San Francisco, CA: Jossey-Bass.