Step Up Without Stumbling: How to Succeed in Role Transitions

In this episode of On The Surface, hosts Seth Stevens and Jordan Janet dig into what it takes to transition roles successfully. Drawing on recent role changes and real-world examples, they unpack why leadership transitions matter, how “sink-or-swim” cultures set people up to fail, and what smart companies do instead: build structured support, training, and clear timeline plans. Seth and Jordan cover the tricky shift from peer to manager, the value of functional mobility, and the mindset pivot from “doing the work” to leading the work. They also explore imposter syndrome, why emotional intelligence is becoming the decisive edge in the age of AI, and how focusing on your strengths (think CliftonStrengths) helps you lead with confidence.

You’ll hear practical tactics you can use today: intentional 1:1s, regular team cadences, purposeful performance reviews, and creating trust through listening first and changing later. The takeaway? Own your career—speak your ambitions out loud, map your first wins, and communicate, communicate, communicate. If you’re prepping for a promotion or guiding one on your team, this conversation will help you make the transition seamless—for you, your people, and the business.

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