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Spilling the T

Spilling the T

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Welcome to Spilling the T, the podcast that takes you behind the scenes of the MBTA. Hosted by Andrew Cassidy of the MBTA’s Customer and Employee Experience department, each episode takes a deep dive into the inner workings and issues the T is facing. At the MBTA, we believe in transparency, open communication, and continuous improvement. That's why we've created this podcast—to give you a firsthand look at the challenges we face, the innovative solutions we're implementing, and the dedicated people working tirelessly to keep our transportation system running smoothly. Join us as we bring you exclusive interviews with key individuals from various departments within the MBTA. We'll be Spilling the T on infrastructure upgrades, service disruptions, safety measures, and everything in between. This podcast is your backstage pass to understanding the complexities and nuances of operating one of the busiest transit systems in the nation. But it's not just about the challenges. We'll also be highlighting success stories and initiatives that make a positive impact on our riders and communities. From environmental sustainability projects to community engagement efforts, we'll showcase the remarkable work being done by our dedicated staff members. Whether you're a loyal MBTA rider, a curious citizen, or an industry professional, Spilling the T is your go-to source for an insider's perspective on all things MBTA. Get ready to go behind the scenes of the MBTA like never before. For questions and comments, please reach out to social@mbta.com.All rights reserved Ciencia Política Política y Gobierno
Episodios
  • Doing More with Less with Sam Zhou

    Doing More with Less with Sam Zhou
    Dec 3 2025
    On this episode of Spilling the T, we’re joined by Sam Zhou, Chief Engineer & Assistant General Manager of Engineering and Capital at the MBTA. Sam shares his innovative approach to streamlining projects at the T. He gives us the rundown on what “A new way of doing business at the T” really means, including how we’re saving money, delivering results more quickly, and making the T better for everyone. How do we “do more with less”? Find out on this episode of Spilling the T! Got questions or ideas for the show? Email us at social@mbta.com – your feedback might end up in a future episode!
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    48 m
  • America's Transit System with Randy Clarke (WMATA)

    America's Transit System with Randy Clarke (WMATA)
    Nov 5 2025
    On this episode of Spilling the T, we’re joined by Randy Clarke, General Manager and CEO of WMATA, the Washington Metropolitan Area Transit Authority. Randy recaps how he ended up leading WMATA, including stints at the MBTA and CapMetro. Randy also shares what WMATA’s plans for the future are and what the MBTA and WMATA can learn from each other to keep public transit moving in the right direction. Got questions or ideas for the show? Email us at social@mbta.com – your feedback might end up in a future episode!
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    49 m
  • From Baltimore to Boston with Holly Arnold

    From Baltimore to Boston with Holly Arnold
    Oct 8 2025
    On this episode of Spilling the T, we’re joined by Holly Arnold, administrator for the 13th largest transit system in the US, the Maryland Transit Administration. Holly will chat with us about the MTA’s approach to navigating aging infrastructure, funding challenges, fare updates, and how the MTA is working with riders to look towards the future. If you’ve ever wondered how other public transit systems deal with the challenges of maintaining a system that moves tens of millions of people a year, this is the episode for you. Got questions or ideas for the show? Email us at social@mbta.com – your feedback might end up in a future episode!
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    37 m
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