In this solo masterclass from Solving the People Puzzle, Our founder and CEO, Francois de Wet, gives you the ultimate guide to the five essential talent acquisition KPIs. Drawing on success stories and insights from Wamly's clients , Francois goes beyond definitions to provide practical tools, techniques, and next steps you can implement in your business right away.

In this episode, you will learn:

• Time to Hire: Why this is more than a number—it’s a direct reflection of your candidate experience and where key bottlenecks like diary management or screening are hiding in your process.
• Cost per Hire: How to unpack the true cost of a hire by analyzing subdomains like attraction costs, technology subscriptions, and the hourly cost of your interview panel.
• Quality of Hire: Arguably the most important metric. Learn how to connect performance data back to the original hiring source (e.g., LinkedIn vs. Referrals) to see which channels deliver true top performers.
• Candidate Experience: How to use the concept of "candidate listening" and technology to gather feedback that is a "gift," not criticism, to help you optimize every touchpoint of your hiring cycle.
• Offer Acceptance Rate: Why it's not always about the money. A low acceptance rate is a sign that you aren't clearly articulating your full EVP—from company culture and values to growth opportunities.

About Wamly: You can't improve what you don't measure. Wamly's end-to-end hiring solution is the system you need to track these critical KPIs, automate your process, and supercharge your hiring. Ready to see how it works? Request a demo with our team today: https://linkly.link/2Br0s

We hope you enjoy the episode! Don't forget to like and follow Solving the People Puzzle for more expert insights.

#TalentAcquisition #HiringKPIs #RecruitingMetrics #HRTech #CostPerHire #QualityOfHire #SouthAfrica #HR #HumanResources #RecruitmentStrategy

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From payroll to CPO at 32, Stiaan Pienaar of Ocean Basket shares his groundbreaking 'Good Recipe' and 'Catch' system. Learn how this human-centric HR approach is uplifting talent across the industry.

Dive into a powerful and insightful conversation with Stiaan Pienaar, Chief People Officer at Ocean Basket, one of South Africa's most recognizable and beloved restaurant franchises. As one of the youngest CPOs in South Africa at just 32 years old, Stiaan's career trajectory is remarkable, having started at Ocean Basket as a payroll administrator about nine years ago. He now unveils a truly groundbreaking, human-first approach to talent acquisition and human resources management in the challenging hospitality sector.

Stiaan candidly discusses the unique and often difficult challenges prevalent in the restaurant industry in South Africa, characterizing the traditional hiring landscape as "desperation meets desperation". This environment is often marked by long hours (employees can work from 5 AM to 1 AM) and minimum wages , making talent attraction and retention incredibly difficult. To directly counter these deep-seated issues, Stiaan has championed a revolutionary and people-centric pipeline for talent development and workforce planning.

Discover the core pillars of Ocean Basket's innovative HR strategy:

• The "Good Recipe": Cultivating Internal Talent Ocean Basket's innovative framework defines precisely what "good" looks like for every single role within the organization. This unique employee development approach empowers individuals with a clear roadmap for their career progression and fosters significant internal growth. Every human in the business understands their own "recipe" and knows exactly what skills and knowledge they need to be "good".
  
  
• The "Catch" System: A Visionary Talent Acquisition Model Stiaan unveils "The Catch" , a multi-stage talent acquisition system often described using a powerful "house analogy". This process moves far beyond traditional CV drop-offs to efficiently identify and nurture suitable job candidates.
  
  
• HR's True Role: "Live in Your Business" Stiaan delivers a strong, unconventional message for all HR professionals and human capital leaders: "You have to live inside of your business". This means embracing the inherent chaos, being curious, asking tough questions, and not shying away from difficult conversations or conflict. He emphasizes the importance of immersing oneself in operations to deeply understand the business from top to bottom.
  
  

This episode offers essential insights for HR leaders, business strategists, and decision-makers looking to innovate their talent strategies, foster employee development, and make a real difference in the employment landscape of South Africa, contributing significantly to bringing down the country's unemployment percentage.

Inspired by Stiaan's insights? It's time to solve your people puzzle.

💡 Explore Wamly's innovative hiring solutions: https://linkly.link/2BK2g

Connect with Stiaan Pienaar on LinkedIn: https://www.linkedin.com/in/stiaan-pienaar-22b05192/

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Join us on Solving the People Puzzle for a captivating conversation with Vuyo, a passionate expert in financial services, HR, and talent acquisition. In this episode, Vuyo shares his unique perspective on the critical role of candidate experience in today's competitive talent landscape.

Vuyo dives deep into how traditional HR information systems, often built with finance in mind, frequently fall short in delivering a truly positive candidate journey. He challenges the status quo, emphasizing that candidates should be treated as customers – a powerful shift in mindset that can revolutionize your hiring success.

Discover why speed and consistent communication are paramount for engaging both active and passive job seekers. Vuyo champions the use of innovative, experience-driven HR technology to provide crucial feedback loops and ongoing engagement, even suggesting leveraging widely used tools like WhatsApp for communication.

This episode is a must-watch for HR leaders and hiring professionals looking to:

• Understand the evolution of HR into a strategic business partner.
• Learn why current HR systems might be lacking flexibility and customization for candidate-centric needs.
• Gain insights into crafting a talent acquisition strategy that truly solves for "X" – putting the candidate at the center.
• Redefine their Employer Value Proposition (EVP) by honoring the promise made to potential and current employees.

Vuyo's "Nostradamus moments" offer fascinating predictions on the future of HR tech, advocating for bespoke solutions from niche providers over one-size-fits-all systems. He stresses that technology should be a vehicle to communicate your brand's DNA, not the promise itself.

Don't let the "war for talent" leave your organization behind. Learn how to attract and retain the best by creating an intentional, seamless, and engaging candidate experience.

Key Takeaways:

• Treat candidates as customers to improve hiring outcomes.
• Traditional HR tech often lacks flexibility for true candidate experience; look for bespoke solutions.
• Speed, feedback, and engagement throughout the hiring process are crucial.
• A clear, intentional talent acquisition strategy is essential before implementing tech.
• EVP is your promise; technology is the vehicle for its communication.

Connect with Wamly:

• Website: https://2ly.link/29JTs
• Learn more about solving your hiring challenges: https://2ly.link/29JU7

#CandidateExperience #HRTech #TalentAcquisition #HiringStrategy #EVP #FutureOfHR #DigitalHiring #Wamly #SouthAfricaHR #PeoplePuzzle

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