Slow down and keep your eyes on the end user – with Vince Nero

Vince Nero believes that it’s all too easy to forget about the end user in the age of AI. Vince says: “Things are changing so rapidly with AI, you should be leaning on what works for people and not the algorithms.” Will doing what works for people naturally mean that you will be successful in catering towards the newer algorithms? “That's the big question. In theory, Google’s algorithms and the tools that they have built want to provide answers for users. There are some tin-foil-hat theories that they are optimizing for ad dollars and publishers – and to an extent, they do want to keep people on the platform because it’s where they get paid. However, at the end of the day, that type of mindset is going to be very limiting, and you end up forgetting about your customers.