Episodios

  • Lingering Towards Success: Tom Goodwin on Innovation & Legacy in Hospitality

    Lingering Towards Success: Tom Goodwin on Innovation & Legacy in Hospitality
    Apr 30 2025
    In this heartfelt episode, Wil Slickers sits down with Tom Goodwin, a hospitality veteran and current co-owner of Mountain Laurel Chalets. Tom shares the incredible journey of taking over his in-laws' legacy business, the challenges faced, and the personal growth he's experienced over the years. From leading a successful hospitality firm to creating a podcast that tells the rich stories of Gatlinburg, Tom's insights into leadership, vulnerability, and the importance of lingering in life are profound. This episode is a must-listen for anyone interested in the true spirit of hospitality, leadership in turbulent times, and the power of storytelling. Connect with Tom Goodwin: ⁠LinkedIn⁠ ⁠Mountain Laurel Chalets' ⁠ For The Love of Gatlinburg Podcast Connect with Wil: ⁠LinkedIn⁠ ⁠Instagram⁠ This episode is brought to you by our sponsors at: ⁠Hostfully⁠ – $500 off onboarding fee using code SLICK500 - Connect with⁠ Frank here!⁠ ⁠Send Squared⁠, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast!⁠ Slick Talk⁠ is a⁠ Hospitality.FM⁠ production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our⁠ website⁠ and take a look at our amazing⁠ podcast and network sponsors⁠ that make this all possible! You can also listen to our Monday morning podcast,⁠ Good Morning Hospitality⁠, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out⁠ our contact form⁠, and we will be in touch! Last but not least, we love to connect on LinkedIn!⁠ Let’s connect⁠ there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    1 h y 2 m
  • Behind the Mic: Steve Carran on Podcasting and Hospitality Insights

    Behind the Mic: Steve Carran on Podcasting and Hospitality Insights
    Apr 23 2025
    Join us for an exciting episode as we chat with Steve Carran, the co-host of the Modern Hotelier Podcast! In this episode, we geek out about the ins and outs of podcasting, discussing the behind-the-scenes work, the rise of AI in hospitality, and the importance of personalization in enhancing guest experiences. Steve shares his journey from working under a property management company to spinning off the Modern Hotelier as an independent media brand. We also dive into trending topics in the hotel industry, the art of guest experience, and the challenges and rewards of being full-time podcasters. Don’t miss this engaging episode where we explore the dynamic crossover of podcasting and hospitality!  Connect with Steve Carran: LinkedIn Modern Hotelier Podcast Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: Hostfully – $500 off onboarding fee using code SLICK500 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    1 h y 11 m
  • Beyond the Brand: Insights from Curator Hotel Collection's Jennifer Barnwell

    Beyond the Brand: Insights from Curator Hotel Collection's Jennifer Barnwell
    Apr 16 2025
    In this episode of Slick Talk, Wil Slickers is joined by Jennifer Barnwell from Curator Hotel Collection. They discuss the unique perks of operating an independent hotel versus being part of a major brand like Marriott or Hilton. Jennifer shares her journey in the hospitality industry, emphasizing the importance of flexibility, creativity, and community within the independent boutique hotel space. They explore Curator's role in supporting independent hotels through vendor partnerships, cost-saving initiatives, and marketing efforts. Jennifer also provides insights into the challenges and opportunities for independent hotels, particularly in secondary markets and resort areas. Don’t miss this insightful conversation packed with industry insights and practical advice for hoteliers. Connect with Jennifer: LinkedIn Curator Hotel & Resort Collection Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: Hostfully – $500 off onboarding fee using code SLICK500 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    55 m
  • A Focus on Independent Hospitality with Boris Pavlov

    A Focus on Independent Hospitality with Boris Pavlov
    Apr 9 2025
    Welcome back, Slick Talkers! In this episode, Wil Slickers sits down with Boris Pavlov, a European entrepreneur and expert in the hospitality industry, to discuss his journey and the innovations he's spearheading with Flataway. Boris shares his experience scaling a property management company from 0 to 700 properties, selling it, and moving forward with new ventures. We explore the current landscape of vacation rentals, the challenges with OTAs, and how the book direct movement is evolving. Boris also reveals his ambitious plans to create a more interconnected and personalized experience for travelers and property managers alike. Tune in for a deep dive into the future of hospitality, technology integration, and the human touch in guest experience! Connect with Boris: LinkedIn Flataway - Use code: UKPB2R to access the platform as a guest Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    1 h y 19 m
  • Unlocking Loyalty & Tackling OTA Dominance with Jeff Low of Stash Hotel Rewards

    Unlocking Loyalty & Tackling OTA Dominance with Jeff Low of Stash Hotel Rewards
    Apr 2 2025
    In this episode, Wil sits down with Jeff Low, CEO and founder of Stash Hotel Rewards, to discuss the evolution of loyalty programs within the hotel industry. They dive into Jeff's journey, starting Stash Hotel Rewards in 2010 and its mission to support independent hotels against larger chains and OTAs. Jeff shares fascinating insights on how modern loyalty programs have shifted, the importance of personalized guest experiences, and the challenges posed by the dominance of OTAs like Expedia. Tune in for a deep dive into the world of hotel loyalty, the impact of technology, and ways hoteliers can regain control of their businesses! Connect with Jeff: LinkedIn Stash Hotel Rewards Website Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    1 h y 15 m
  • "Hospitality Tech Isn't Broken, Our Data is Broken" with Benjamin Gross

    "Hospitality Tech Isn't Broken, Our Data is Broken" with Benjamin Gross
    Mar 26 2025
    Join Wil Slickers as he dives deep into an insightful conversation with Benjamin Gross, Co-Founder of Minty Living. In this episode, Benjamin shares his journey from quantitative trading in New York to dominating the property management industry in Atlanta. The discussion spans a variety of critical topics including the limitations of siloed technology, achieving consistency at scale, and the need for better data integration in vacation rental management. Discover how Minty Living has managed to maintain a stellar 4.9 rating on Google with over 500 reviews and explore the potential avenues for solving some of the industry's most pressing problems. This episode is a must-watch for anyone in the vacation rental or broader hospitality sectors! Connect with Ben: LinkedIn Minty Living Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    1 h y 19 m
  • "Hospitality Can Start in the DMs" with Nathan Woods

    "Hospitality Can Start in the DMs" with Nathan Woods
    Mar 19 2025
    In this episode, Wil Slickers sits down with Nathan Woods to dive deep into the art of crafting amazing guest experiences. They discuss the importance of utilizing data, mid-stay engagement, digital touchpoints, and personalized hospitality to create memorable moments for guests. Nathan shares insights from his diverse background in hospitality, e-commerce, and sports, along with practical tips for both remote and onsite operators. Learn how to anticipate guest needs, integrate technology effectively, and bring back the true essence of hospitality in your business. Don't miss this engaging conversation filled with actionable advice! Connect with Nathan: LinkedIn Beloved Hospitality Ministry of Welcome Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    1 h y 12 m
  • Real-Time Data, Culture, and Profitability with Josiah Mackenzie

    Real-Time Data, Culture, and Profitability with Josiah Mackenzie
    Mar 12 2025
    Join Wil Slickers in an engaging conversation with Josiah Mackenzie, Head/VP of Marketing at Actabl and host of Hospitality Daily. In this episode, we dive deep into the intersection of profitability and culture in the hospitality industry. Learn about the importance of real-time data, the role of leadership in driving innovation, and ways to attract the younger generation to hospitality careers. Josiah shares his insights on creating operational efficiency, enhancing guest experiences, and building brand power to drive long-term success. Whether you're a hotel manager, vacation rental operator, or hospitality entrepreneur, this episode offers valuable takeaways for elevating your business. Tune in and explore the future of hospitality with us! Connect with Josiah: LinkedIn Actabl Website Hospitality Daily Podcast Connect with Wil: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    51 m
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