Skill 4: Appropriate assertiveness
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Skill 4: Appropriate assertiveness
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Do you hesitate before speaking up? Fear damaging relationship, blowing up or suffering a backlash? We handle the challenges of Appropriate Assertiveness in this episode from Conflict Resolution Network’s twelve skill approach to handling conflict constructively. the 12 skills approach to resolving your conflicts constructively.
We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too!
Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience.
It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series.
Our music is by Stewart D’Arrietta.
Visit the Conflict Resolution Network website headquarters for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org