"Security isn’t proprietary. Sharing what works makes us all safer."

Notable Moments

01:29 – Rise in ransomware and the case for collaboration

03:41 – Why reinvention puts you at risk

05:12 – The danger of building relationships mid-crisis

08:10 – Balancing information sharing and confidentiality

09:26 – How groups like HISAC facilitate secure collaboration

12:24 – Learning from incidents you haven’t experienced

18:06 – Building networks at all levels, not just CISOs

21:46 – Advice for making the first outreach

23:31 – Using your current network to grow your reach

With healthcare breaches escalating, the team explores why proactive collaboration among CISOs and security teams is essential. Matt Mock highlights the benefits of forming external relationships before incidents occur, from faster responses to shared resources. Meghan McLeod emphasizes that security collaboration isn’t limited to leaders—any team member can contribute through platforms like HISAC or direct outreach. The episode outlines tactical strategies to prioritize relationship-building and shares the value of structured, ongoing communication across the healthcare security space.

Resources

www.redoxengine.com

Past Podcast Episodes

https://redoxengine.com/solutions/platform-security

Have feedback or a topic suggestion? Submit it using this linked form.

Matt Mock mmock@redoxengine.com

Meghan McLeod mmcleod@redoxengine.com

“We have to make sure AI doesn’t just automate what we've always done. It should elevate what’s possible.”

Notable Moments

00:40 – What’s pushing us to talk about AI now?

04:22 – A call for AI mission statements

08:18 – When tools lead before people: the risk of reactive adoption

11:05 – Defining AI boundaries: what it should never replace

15:33 – ChatGPT, Canva, Magic School: the tools already in use

18:42 – The importance of transparency and human oversight

22:55 – Reframing AI as “instructional support,” not just automation

AI isn’t something on the horizon. It’s already woven into our daily workflows, often in ways we barely notice. As Redox team members, we’re right in the thick of it, navigating both the promise and the risks that come with this powerful technology.

Our aim is to make AI practical, secure, and empowering across our organization. With insights from our security engineering team and guest Brent Ufkes, we focused on key strategies that work for us. When new AI tools crop up, curiosity comes first, but we never skip the important questions: Who’s using it? What kind of data is involved? How does it fit into our existing risk frameworks?

Our approach is audience-centered. We evaluate AI exactly as we would any other tool, by layering data classification and security reviews to make sure nothing sensitive, especially PHI, gets mishandled. Education sits at the core: regular updates in Slack, comprehensive living documents, and clear policies all aim to keep things transparent and flexible. Brent reminds us that all policies work together. AI doesn’t trump privacy or compliance, and training never ends.

We’re building a “culture of learning,” leaning on established security tools like DLP solutions and endpoint monitoring to keep things safe behind the scenes. AI tools are only as good as the context we provide and the prompts we write, and we’re always improving together.

The biggest takeaway? AI can give us a real edge if we put security, clarity, and cooperation first. At Redox, we don’t just adapt to change; we shape it, one secure workflow at a time.

Resources

www.redoxengine.com

Past Podcast Episodes

https://redoxengine.com/solutions/platform-security

Matt Mock mmock@redoxengine.com

"DLP is not just a tool that we have. It's also the ongoing education that we have for our employees to further minimize the occurrences of data mismanagement."

Having strong Data Loss Protection (DLP) systems stops bad actors while also protecting employees from making accidental mistakes too. Every day, we put trust in the secure flow of health data. However, no matter what safeguards are in place, human error is one of the most common causes of data loss in companies. Security engineer, Zak Cowan, joins to share why data loss protection, or data leak protection, is paramount for a company like Redox.

The everyday person may think about DLP as a way of securing photos and contacts. However, there is a lot more data that comes in and out of a corporate system. To those companies, data loss protection, or DLP, covers critical information such as social security numbers, bank account numbers, and particularly for a company in our space, health information. DLP protects companies from this sensitive information making its way out of their secure ecosystem and into potentially harmful hands.

DLP is much more than stopping cybercriminals; it’s about creating guardrails for our whole team, preventing unintentional mistakes that can expose sensitive info, especially as so many of us work remotely or on the go.

It’s not just the big bad outsiders we have to watch for. The majority of data leaks happen because of honest errors by well-meaning team members. That’s where DLP tools shine. By monitoring endpoints and cloud apps, we add invisible safety nets without grinding productivity to a halt. Education is equally critical. The best DLP solution works hand-in-hand with ongoing security training, offering helpful nudges right when someone needs them.

As technology races ahead, especially with the rise of AI, our strategies can’t remain static. Zak urges us to stay curious and agile, integrating DLP solutions that evolve as new threats, tools, and workflows emerge. AI brings both risk and opportunity, so our policies and education need to keep pace, making sure every Redoxer knows what’s ok (and what’s not) when it comes to handling data.

Protecting sensitive information is like having a dedication to locking the digital doors while also making sure we haven’t accidentally left a window open. At Redox, keeping health data secure is a team sport. By blending the right tools, targeted education, and a healthy dose of vigilance, we’re collectively shutting the back door one proactive step at a time.

00:52 Corporate Data Loss Protection

03:24 Remote Work DLP Challenges

07:18 Security Education Needs Technical Support

11:12 Alert System Enhances User Awareness

14:35 AI's Impact on Data Security

17:31 Unexpected Innovations Challenge Policy Adaptation

Resources

Have feedback or a topic suggestion? Submit it using this linked form.

www.redoxengine.com

Past Podcast Episodes

https://redoxengine.com/solutions/platform-security

Matt Mock mmock@redoxengine.com