Should we be outsourcing customer support to AI chatbots?

Justin is wondering whether AI customer support is worth it. Brian is navigating the emotional rollercoaster of YouTube. He's wondering whether he should pursue sponsorships as a revenue stream. Brian introduces Agent OS, a new development tool designed to streamline coding processes when working with AI tooling (which got a big reaction during the live stream).

Timestamps:

• (00:33) - Justin's experiment with AI support chat bots
• (15:20) - Do you want AI writing your responses?
• (19:06) - Trying to figure out why Brian's latest video didn't work as well
• (26:35) - How important is it to keep publishing every week?
• (30:56) - Thinking sponsorship vs products
• (45:36) - The value of community
• (56:23) - What is Agent OS?
• (01:05:00) - Should Agent OS be free?

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Links mentioned in this episode

• Bento
• Transistor’s new customer service page
• Agent OS
• Agent OS on GitHub
• Brian’s YouTube
• Colin and Samir interview by Jay Clouse
• Colin and Samir
• Jay Clouse’s revenue breakdown
• Wes Bos
• Syntax.fm