Electronic Shelf Labels promise smarter, faster, more dynamic stores, yet no retailer has yet to scratch the surface - or to fully implement across an entire chain. We take a realistic look at where ESLs deliver actual ROI, and where execution falls apart. ESL isn't for everyone, and even State legislators are butting into the conversation. Plus we have two most excellent Retail Be Crazies to share!

Is your favorite brand celebrating culture, or just cashing in on it? In this episode of Shop Shock, we dive deep into the uncomfortable reality of modern retail, where profound cultural events like Black History Month, Lunar New Year and Cinco de Mayo, are often viewed as seasonal sales rather than communities. How profitable is year-round cultural support really? Can AI help retailers capture the nuances of local cultures to capture hearts, minds and wallets of the fastest growing consumer segment in the U.S. And of course, Retail Be Crazy!!

Featuring Special Guest: David Staley, Historian, Futurist and multi-book author. David is currently Associate Professor at Ohio State University, and a leading authority on digital history and future impacts of A.I. This fascinating conversation takes us through some surprisingly reassuring, and some less than reassuring scenarios for retail, society and civilization as we know it. David was awarded Best Freelance Writer for his "Next" futures column, and has authored several highly worthwhile reads, including "Visionary Histories", "Knowledge Towns: Colleges and Universities as Talent Magnets", "Historical Imagination", "Brain, Mind and Internet" A Deep History and Future", "Computers, Visualization and History" and "History and Future: Using Historical Thinking to Imagine the Future".

After spending 4 days in the Big Apple walking 12 miles a day, we saw some interesting things that portend a brighter - and very achievable - future for the retail industry. We also walked off the networking dinners with tons of great store tours and insights to share with you, complete with images. It's getting interesting out there!

Retailers have chased the promise of retail media as a revenue stream for years, but have yet to see the money. CPGs are frustrated by lack of visibility to how their ads are working now, and no clue whether they generate sales later. Consumers hate being inundated by ads for products that are out of stock, irrelevant, or just down right annoying. We've done our homework and found out that A.I. can cure these ails, but only for retailers with a physical presence! The rest must might be eaten by A.I. rather than helped. And stay to the end for our always fun Retail Be Crazy segment!

Cannabis retail is retail's toughest league. In this episode we're joined by Josh Wilson, GM of Culture House and Co-Founder of The Farmer's Cup, and Barney Stacher, a Rethink Advisory expert, to go inside the high-wire world of cannabis retail. Here precision isn't optional, regulations keep changing, and forecasting is impossible. After listening to Josh and Barney you'll realize that once you've mastered cannabis, you've mastered retail.

Resale Retailers like Poshmark and Thredup have seen sales grow, but profit has remained elusive because of unique product challenges. AI may be just the juice they need to energize their profit margins to make their bottom line healthy. Or will it? We've done some homework to give you food for thought.

Tired of hearing what AI "can" do? Of hypothetical use cases or early stage pilots that are unrealistic? Then give us a listen. We've explored retailers actively using AI in stores for everyday uses. They've already tried, tested and tweaked, and we'll share what they love and what's working well right now! Plus our ever popular Retail Be Crazy. Though these days it's hard to say where the crazy starts and stops.