Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

"My first rule is that I will do no harm. And if something goes wrong, I will take full responsibility with leadership. My neck is literally on the line." - Felipe Engineer-Manriquez

Felipe shares his change strategy for introducing Lean and Agile into construction projects, and it starts with an unexpected principle borrowed from Hippocrates: do no harm. He explicitly tells teams this promise, putting his neck on the line to build trust. But the real magic happens in what comes next: instead of adding new processes, Felipe first helps teams stop doing things. Using the DOWNTIME acronym (Defects, Overproduction, Waiting, Transportation, Inventory, Motion, Excess processing), he identifies wasteful activities that don't add value. In construction, 60-80% of every dollar doesn't add value from the customer's perspective—compared to manufacturing (above 50% value) or agriculture (90% value). Felipe's approach: eliminate waste first to create excess capacity, then introduce new processes. On a project that was 2 years behind schedule with lawyers already engaged, he spent just 5 minutes with the team defining a visible milestone goal on a whiteboard. Two weeks later, they met their schedule and improved by 4 days—the first time ever. The superintendent said, "Never in the entire time I've worked here have we ever met a schedule commitment." The secret? Free up capacity before adding anything new.

In this episode, we refer to the 8 wastes video by Orbus and WIP limits.

Self-reflection Question: Before introducing your next process improvement, what wasteful activity could you help your team stop doing to free up the capacity they need to embrace change?

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Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people.

🚨 Will Angela's coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue.

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About Felipe Engineer-Manriquez

Felipe Engineer-Manriquez is a best-selling author, international speaker, and host of The EBFC Show. A force in Lean and Agile, he helps teams build faster with less effort. Felipe trains and coaches changemakers worldwide—and wrote Construction Scrum to make work easier, better, and faster for everyone.

You can link with Felipe Engineer-Manriquez on LinkedIn.

You can also find Felipe at thefelipe.bio.link, check out The EBFC Show podcast, and join the EBFC Scrum Community of Practice.

Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

"I forgot a couple key things. Number one, they don't have the enthusiasm and love for these new ways of working like I do because they didn't understand the problem that they were in." - Felipe Engineer-Manriquez

Felipe shares a powerful failure story from his early days adopting Lean and Agile in construction. After discovering Jeff Sutherland's "Red Book" and experiencing incredible results using Scrum with his 4-year-old son on a weekend project, he was eager to bring these methods to his construction team. The problem? He immediately went into teaching mode. His boss Nate and the rest of the team wanted nothing to do with Scrum—they Googled it, saw it was "a software thing," and shut down completely. This is what Felipe now calls the "Not Invented Here Syndrome"—people resist ideas that don't originate from their domain. The breakthrough came when Felipe stopped teaching and started doing. He calls it the "ninja Scrum approach"—embodying the processes and tools without labeling them, making work visible, and delivering results.

When he managed $25 million worth of scopes using these methods silently, one project manager named Tom stopped him and said, "We've never come to a project where people held their promises." Within a year, even his resistant boss Nate acknowledged the transformation in a post-mortem review. The lesson: don't teach until people pull for the teaching.

In this episode, we refer to NoEstimates and Scrum: The Art of Doing Twice the Work in Half the Time by Jeff Sutherland.

Self-reflection Question: When you introduce new practices to a team, do you wait until they pull for the teaching, or do you default to explaining before they've seen the value?

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Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people.

🚨 Will Angela's coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue.

Buy Now on Amazon

[The Scrum Master Toolbox Podcast Recommends]

About Felipe Engineer-Manriquez

Felipe Engineer-Manriquez is a best-selling author, international speaker, and host of The EBFC Show. A force in Lean and Agile, he helps teams build faster with less effort. Felipe trains and coaches changemakers worldwide—and wrote Construction Scrum to make work easier, better, and faster for everyone.

You can link with Felipe Engineer-Manriquez on LinkedIn.

You can also find Felipe at thefelipe.bio.link, check out The EBFC Show podcast, and join the EBFC Scrum Community of Practice.

Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

"A Scrum Master is successful when teams make better decisions, faster, with clear trade-offs—everything else is a side effect, not the job." - Cristina Cranga

Cristina offers a refreshingly clear definition of Scrum Master success for 2026: increasing the team's decision quality under accelerating change. She emphasizes that success as a term changes over time, and what mattered in previous years may not be what matters now. It's not about ceremony fluency or even making yourself unnecessary—those are side effects. The core of success is helping teams navigate complexity and AI-driven acceleration by making better decisions faster with explicit trade-offs.

Cristina describes this as an evolution from a "mechanic" role—focused on ceremonies, flow, and structure—to a strategic role. The Scrum Master elevates into a leader of team systems and human behaviors, possibly even becoming an AI integration enabler. This requires reskilling and upskilling as the environment changes. Her prompt for self-reflection: How can you orient your execution of the Scrum Master role more towards strategic aspects, focusing on decision quality as the opposite of decision hallucination?

Self-reflection Question: What would change in your daily work if you measured your success by the quality of decisions your team makes rather than the smoothness of your ceremonies?

Cristina advocates for simplicity in retrospectives, choosing the classic Start/Stop/Continue format. But she emphasizes that the format itself is secondary—what matters is the environment you create and the outcomes you achieve. Her two key conditions for any retrospective: an actionable plan and a simple conversational approach.

She challenges Scrum Masters to focus on the "how" rather than the "what"—how do you hold the space? How do you hold the silence? How do you approach disagreements? The power of Start/Stop/Continue lies in its simplicity, which frees facilitators to focus on creating psychological safety. Cristina also warns against the instinct to take ownership of action items yourself—instead, delegate to team members so they own their problems and become more committed to finding solutions.

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Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people.

🚨 Will Angela's coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue.

Buy Now on Amazon

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About Cristina Cranga

Human, Innovation enthusiast with a curious mind always learning new things. Sometimes a dreamer and a restless soul. Her mission in life is helping People thrive. She has a background in psychology and an experience in supporting the implementation of multiple IT software projects in complex digital eco-systems with different technologies at international level. How these two worlds can shape a professional? Let's discover it ...

You can link with Cristina Cranga on LinkedIn.