Scale Smart, Not Fast (ft. HeeHaw) #98

On episode 98 of Creatives Grab Coffee, we chat with Toby Trueman, Managing Director of HeeHaw, a Scotland-based video production studio known for its blend of live action, animation, and motion design.

TIMESTAMPS

00:00 – Intro and Guest Welcome: Toby Trueman from HeeHaw

03:01 – Toby’s Path to Managing Director and HeeHaw’s Evolution

05:03 – Rebuilding HeeHaw: From 5 People to 47 During COVID

07:42 – Mistakes from Rapid Growth: No KPIs, Forecasting, or Structure

11:03 – Scaling Challenges: Broken Systems and Need for Strategy

15:55 – HeeHaw’s USP: Hybrid Live Action and Animation

17:26 – Growing Pains: Management, Hiring, and Team Structure

23:54 – Shifting from Generalists to In-House Specialists

25:03 – Finding Their Niche: Playful Brands and Creative Focus

29:25 – Future Growth Pillars: Hybrid, VFX, Experiential Content

33:36 – Adapting to Economic Shifts and Boutique Studio Rise

35:38 – No Retainers? Surviving in a Project-Based Model

37:24 – Outbound Sales with a Lead Gen Partner

43:06 – Inflation, Budget Cuts, and Losing NGO Work

46:01 – Competing on Value: Scale, Quality, and Trust

47:53 – Pricing Strategy and Balancing Internal Teams

52:38 – U.S. Expansion, IP Projects, and Future Vision

56:27 – Why It’s Called “HeeHaw”

SPONSORS:

Canada Film Equipment: www.CanadaFilmEquipment.com

Audio Process: www.Audioprocess.ca

🎵 Spotify: https://open.spotify.com/show/2vHd8BdbkMQITFZmDJ0bo9

🍏 Apple: https://podcasts.apple.com/ca/podcast/creatives-grab-coffee/id1530864140

🎞️ Produced by LAPSE PRODUCTIONS – https://www.lapseproductions.com

To learn more about the show, visit: https://www.creativesgrabcoffee.com/

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