Scale My Clinic Podcast Por Dr. Sachin Patel & Dr. Todd Cameron arte de portada

Scale My Clinic

Scale My Clinic

De: Dr. Sachin Patel & Dr. Todd Cameron
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Welcome to the Scale My Clinic Podcast Discover the tools, strategies, and insights to help General Practice owners create thriving, profitable, and high-performing clinics. Hosted by Sachin and Todd, co-founders of Scale My Clinic, this podcast is your go-to resource for actionable advice, inspiring success stories, and expert perspectives tailored to the unique challenges of General Practice. Whether you’re navigating operational hurdles, looking to improve patient care, or ready to take your practice to the next level, we’re here to guide you every step of the way. Tune in and start building a practice that truly makes an impact.© 2024 Scale My Clinic. All rights reserved. Desarrollo Personal Economía Gestión y Liderazgo Liderazgo Éxito Personal
Episodios
  • Episode 80: From GP to Owner in 18 Months: The Young Doctor Carrying a Family Legacy Forward
    Nov 19 2025

    Thinking about buying or starting a practice? Here’s what it really takes to step into ownership, lead with confidence, and scale without burning out.

    In this episode, Todd Cameron sits down with Dr Brodie Carlon, a newly minted GP who took the bold leap into Practice Ownership just 18 months after fellowship. From inheriting a decades-old family practice in Tasmania to leading it through modernisation and recruitment challenges, Brodie’s story is one of courage, clarity, and community.

    You’ll hear how he navigated a generational handover with his father-in-law, what he learned about managing time and finances as a first-time owner, and how he’s creating a thriving workplace that balances patient care, team culture, and sustainability.

    This conversation is a must-listen for any Clinic Owner who’s ever wondered, “Am I really ready for ownership?” or felt the weight of juggling multiple hats — doctor, leader, mentor, and parent. Brodie’s reflections are refreshingly real, reminding us that leadership in healthcare isn’t about having all the answers — it’s about learning, evolving, and staying true to your values while building a clinic that lasts.


    Every great clinic starts with intention. With the right structure and support, you can build a business that thrives without burning you out.


    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Recognising when you’re ready to go from GP to business leader (00:53)
    • How to transition a clinic without losing momentum (03:55)
    • Mastering time, focus & delegation as a Clinic Owner (11:20)
    • Balancing multiple hats without burning out (19:45)
    • How to attract great doctors, modernise your practice, and protect the independence and community feel that make small clinics thrive (27:20)


    Dr Brodie Carlon MBBS, FRACGP, is a Specialist General Practitioner and the owner of Bellerive Doctors in Tasmania, a locally owned clinic known for its high-quality, community-focused care.

    Brodie is passionate about building a supportive environment where GPs and healthcare professionals can thrive, grow their careers, and deliver outstanding patient care. His approach combines strong clinical leadership with a deep commitment to serving the local community.

    You can learn more or book an appointment at Bellerive Doctors.


    WHERE TO FIND DR BRODIE CARLON
    • Website: https://brodiecarlon.com.au/
    • Website: https://www.bellerivedoctors.com.au/
    • Facebook: https://www.facebook.com/profile.php?id=61579230205728


    🎯 Book your free Practice Growth Call here: https://smc.expert/Personalised-Practice-Audit-PC


    Missed the previous Episode?

    Listen to Episode 79 here: Amidst All the Chaos, Here’s What GP Owners Can Still Rely On


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    28 m
  • Episode 79: Amidst All the Chaos, Here’s What GP Owners Can Still Rely On
    Nov 12 2025

    In a world obsessed with change, this episode gives you a new perspective. Dr Todd Cameron and Dr Sachin Patel explore what stays the same in General Practice — the timeless fundamentals that every Clinic Owner must protect if they want to build a thriving, future-proof business.

    Have a question about this episode?

    Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:

    https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwner

    From the unshakable “Four A’s” of patient expectations to the irreplaceable value of human connection in care, Dr Todd and Dr Sachin break down what truly endures, no matter how fast technology, politics, or funding shifts around us.


    This conversation is equal parts grounding and empowering, a must-listen for Practice Owners who want to cut through the noise, refocus on what matters, and lead with confidence in the decade ahead.


    This episode feels like a deep exhale, reminding Clinic Owners that while the industry evolves, the heart of General Practice doesn’t. It’s honest, practical, and quietly motivational, perfect for overwhelmed owners who crave clarity and stability.


    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Four factors that define patient loyalty (02:02)
    • How to strengthen your diagnostic instincts and protect the patient–doctor bond when automation takes over the basics (14:31)
    • How to build clinics that patients and teams never want to leave (28:06)
    • Staying commercially smart amid the larger forces reshaping healthcare (48:47)
    • What real alignment looks like and how to create a culture that’s ready for both disruption and growth (59:14)


    🎯 Book your free Practice Growth Call here: https://smc.expert/Personalised-Practice-Audit-PC


    Missed the previous Episode?

    Listen to Episode 78 here: Six Hours of Reception Work Done in Thirty Minutes: The AI Fix for GP Admin Overload with Melvin Chen

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    53 m
  • Episode 78: Six Hours of Reception Work Done in Thirty Minutes: The AI Fix for GP Admin Overload with Melvin Chen
    Nov 5 2025

    This episode pulls back the curtain on what’s fast becoming one of the biggest shifts in General Practice: the rise of AI automation in the clinic back office.

    Have a question about this episode?

    Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:

    https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwner


    Dr. Sachin Patel sits down with Melvin Chen, founder of Care GP and creator of Samantha — an AI-powered document allocation assistant that’s helping clinics reclaim hours lost to admin chaos.


    From the lessons of failed startups to the discipline of solving real-world clinic problems, Melvin shares how his team built one of the first safe, practical AI tools for GPs. You’ll hear how he shadowed receptionists, mapped their workflows, and turned frustration into innovation, and why solving the right problem, not just building the right product, is what defines real success in healthcare tech.


    This conversation goes far beyond software. It’s about the future of General Practice, freeing humans to do the work only humans can do, and building scalable systems that protect both revenue and wellbeing.


    If you’re a Clinic Owner or Practice Manager wondering how to actually use AI to lighten your load without losing control, this episode will show you what’s possible (and what’s already happening).


    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • How AI is already transforming the admin backbone of General Practice (00:00)
    • Why you should first find the painful problem worth solving before building the product (06:30)
    • How neglected paperwork can cost clinics far more than they realise (11:50)
    • Inside ‘Samantha,’ the AI that’s changing General Practice forever (14:20)
    • How AI and humans work together in healthcare (26:44)


    ABOUT MELVIN CHEN

    Melvin Chen is the CEO and Founder of Care GP, a Sydney-based company on a mission to enable the first generation of Superintelligent healthcare clinics. Care GP helps GP clinics grow their business without growing their admin team, using AI-driven solutions that boost efficiency and profitability. Since launching 6 months ago, Care GP has achieved 140% average monthly usage growth, serves over 150 GP clinics, and reached profitability with zero customer churn.

    The company’s first AI agent, Samantha, automates medical document workflows - saving clinics 4.3 hours of admin time daily and reducing errors. Its second AI agent, Veronica, acts as a voice-based receptionist, managing bookings and patient inquiries.

    Care GP reports an 85% pilot-to-customer conversion rate and aims to onboard 1,500 new customers by December 2026. Backed by Blackbird Ventures, one of Australia’s top VC firms, Care GP is scaling its Agentic AI technology nationwide. With over 15 years of global business-building experience - including a $1.5B NASDAQ IPO exit, he brings deep expertise in AI, healthcare, and high-impact leadership. Melvin has been listed on the prestigious Forbes 30 Under 30 list and is determined to revolutionise healthcare through technology, customer obsession, and intentional innovation.

    WHERE TO FIND MELVIN CHEN
    • Website: https://www.caregp.com.au/
    • LinkedIn: https://www.linkedin.com/in/melvinchen/


    🎯 Book your free Practice Growth Call here:

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    32 m
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