Episodios

  • Why Your Million-Dollar Breakthrough Isn’t Behind the Chair

    Why Your Million-Dollar Breakthrough Isn’t Behind the Chair
    Jul 20 2025
    Feeling like you’re chasing your business instead of leading it? Larissa Macleman shares why stepping away isn’t a luxury. It’s a necessity. Discover why white space is where million-dollar moves are made, and how to finally create the clarity and strategy your salon needs to grow beyond chaos. You'll also get an exclusive sneak peek into our invite-only retreat in Fiji: Fast Track to Your Next Million. This episode is a MUST for any salon owner ready to stop doing and start leading. 🎧 Hit play now and start thinking like a true CEO.
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    21 m
  • How to Handle Complaining Clients (Without Being Rude)

    How to Handle Complaining Clients (Without Being Rude)
    Jul 13 2025
    Feeling drained after a day of clients? It’s probably not the work- it’s the energy you’re absorbing. In this episode, Coach Joel Bouzaid breaks down how to handle complaining or negative clients without letting them hijack your day or your energy. Learn how to lead conversations, set healthy boundaries, and create a workday that feels energising- not exhausting. We cover:
    • The subtle ways you allow clients to control your energy
    • Conversation redirection tactics
    • How to coach your team to lead client interactions
    • Why showing up full matters more than any technical skill

    If you’re ready to stop feeling depleted and start leading the energy in your salon, this episode is for you. 🔑 3 Reasons to Listen:
    1. Learn how to take control of the client conversation without being confrontational
    2. Discover powerful communication frameworks to keep energy above the line
    3. Walk away with practical tools to protect your own vibe and wellbeing
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    29 m
  • Turn Apprentices Into Profit Machines- Fast!

    Turn Apprentices Into Profit Machines- Fast!
    Jul 6 2025
    Hiring apprentices is exciting- but only if they become valuable team members. So how do you spot a superstar junior early, and train them to be profitable- fast? In this episode, Larissa chats with apprentice expert Amanda Tonge. Together, they uncover what makes a high-performing apprentice, how to structure your training for success, and how to get your juniors bringing in income from day one. Tune in to discover: • What behaviours signal a great apprentice early on • Amanda’s favourite methods for income-generating junior services • How to structure your team to actually support growth and training • Why most salons fail at training apprentices- and how you can avoid it Whether you’ve got a team full of juniors or you’re about to hire your first one- this episode is a must-listen. Make sure to go follow Amanda Tonge on instagram and let her know we sent you!✨ @amandatonge_haireducator ✨💛 And check out Amanda’s book recommendation- The Let Them Theory by Mel Robbins
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    29 m
  • High Vibe, High Performance: Lift Team Morale Fast

    High Vibe, High Performance: Lift Team Morale Fast
    Jun 29 2025
    Is your team showing signs of burnout, disengagement, or just going through the motions? In this episode of the Salon Owners Collective Podcast, Joel Bouzaid—Boardroom Mentor and leadership strategist inside Salon Mastery—dives deep into why team morale drops and what YOU can do to lift it. You’ll learn how to lead from the front with confidence and inspire performance through intentional leadership strategies like: ✅ The 3 R’s of morale: Recognition, Reminders, Reinforcement ✅ The impact of morale on performance, retention & culture ✅ How to stop staff from “just surviving” peak periods ✨ Why morale is YOUR job (and the ROI it brings!) Ready to take back control of your salon culture and lead a team that thrives? Listen now.
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    34 m
  • Buy Back Your Time The CEO Shift You’ve Been Avoiding

    Buy Back Your Time The CEO Shift You’ve Been Avoiding
    Jun 22 2025
    If your calendar is maxed out, you're serving clients all week, and you feel chained to your business... it’s time to buy back your time. In this episode, Larissa Macleman shares how to shift into the CEO seat, reclaim your time, and build a million-dollar business without burnout. You’ll learn:
    • What your time is worth
    • The strategic difference between $300K and $1M salons
    • The real data on how time spent “on the floor” impacts your salon revenue

    It’s time to stop doing it all and start doing what matters. 3 Reasons to Listen:
    1. Reclaim your time as CEO
    2. Shift from low-value tasks to CEO-level leadership
    3. Get real strategies to buy back your time and scale, lead, and generate demand without working longer hours
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    17 m
  • The 7-Minute Motivation Hack for Salons

    The 7-Minute Motivation Hack for Salons
    Jun 15 2025
    What if you could motivate your team, spark growth, and improve performance… all in just 7 minutes? In this episode, Coach Joel reveals a powerful leadership framework designed to transform your team meetings from a time suck into a game-changing tool for growth and engagement. You'll discover how to drive real motivation- and why most Salon Owners are getting this totally wrong. Plus, learn why asking great questions is the key to leading a high-performing team. If you’re ready to step fully into your role as Salon CEO and finally experience true freedom, this one’s for you. 3 Reasons To Listen:
    1. Learn the 3-part model that keeps staff focused on the future
    2. Discover the psychology behind what really motivates your team
    3. Get the framework that Million-Dollar Salons use to lead powerful, productive meetings in just 7 minutes
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    48 m
  • How to Navigate Power Struggles with Top Performers

    How to Navigate Power Struggles with Top Performers
    Jun 8 2025
    When Your Top Performer Becomes the Problem Ever had a top performer slowly morph into your biggest team challenge? In this episode, Larissa Macleman shares how to navigate tricky power dynamics without losing your best team member. You’ll learn:
    • Why high performers can become disruptive
    • How to redirect their energy without confrontation
    • The best method to deliver feedback that sticks
    • How to protect your salon’s culture

    If one team member is dominating the salon’s energy, it’s time to lead smarter- not shrink. 3 Reasons to Listen:
    1. Learn how to prevent one team member from hijacking your culture
    2. Discover the best method for effective, non-confrontational feedback
    3. Regain control and lead with clarity, even through team tension
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    14 m
  • Salon SOS : Stuck, Static, and Struggling to Grow

    Salon SOS : Stuck, Static, and Struggling to Grow
    Jun 1 2025
    In this episode, Larissa Macleman is joined by Joel Bouziad to explore the ONE Queen Move salon owners must make to get unstuck- whether you’re facing decline, stuck in stagnation, or overwhelmed by growth. Discover why incremental tweaks won’t cut it anymore, and how to identify and make your next strategic move that aligns with the modern salon landscape (and where clients + teams are heading in 2025 and beyond). You’ll learn:
    • Why “holding on” is holding you back
    • The dangers of being stuck in outdated business models
    • The transformational impact of a lean & luxury salon strategy

    🎧 Tune in now and find YOUR Queen Move.
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    24 m