Safety Culture & Virtue 9: Managers (7 mins)

How does the administrative wing respond to scrutiny? We are wired to have a fight or flight response, but surely there is a better way for managers to handle pressure? Today's podcast looks at examples of great managers who kept a pulse on the frontline and gained credibility in the boardroom for the knowledge they gained.

Key Points:

-frontline expectations

-responding to scrutiny

-building credibility

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