SPMS Podcast 22 – Messenger Marketing, Live Chat and Chatbots

In a “perfect world” you would offer live chat 24/7 with customer service agents always available to answer customer and prospect questions.  Unfortunately, that’s not a real option for most dealers.  

Messenger marketing is an effective way to communicate with prospects and customers either in real time (via live chat) or through an automated chat system 24 hours a day, 7 days a week. 

The rise in popularity of messenger, the pros and cons of live chat versus chatbots, strategic ways to use chatbots to engage customers and generate highly qualified leads.  

Dave Carleton
 https://SpaPoolMarketingSuccess.com