SMB Community Podcast Podcast Por James Kernan arte de portada

SMB Community Podcast

SMB Community Podcast

De: James Kernan
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Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.Karl W. Palachuk Economía Gestión y Liderazgo Liderazgo Política y Gobierno
Episodios
  • How Often Should You Conduct Employee Reviews?
    Jul 10 2025

    Overview:

    In this episode of the SMB Community Podcast, hosts James and Amy delve into best practices for conducting employee reviews, emphasizing regular feedback and separating reviews from raises. The hosts also cover recent cybersecurity news, highlighting a ransomware attack on Ingram Micro and the ongoing saga with TikTok's ownership changes and cybersecurity compliance.

    ---

    Chapter Markers:

    00:00 Introduction

    00:32 4th of July Weekend Recap

    04:20 MSP Question of the Week: How Often Should You Conduct Employee Reviews?

    12:13 Ingram Micro Ransomware Attack

    17:30 TikTok's New US App

    19:59 Upcoming Events and Announcements

    21:51 Conclusion

    ---

    New Book Release:

    I'm proud to announce the release of my new book, The Anthology of Cybersecurity Experts! This collection brings together 15 of the nation's top minds in cybersecurity, sharing real-world solutions to combat today's most pressing threats.

    Whether you're an MSP, IT leader, or simply passionate about protecting your data, this book is packed with expert advice to help you stay secure and ahead of the curve.

    Available now on Amazon!
    https://a.co/d/f2NKASI

    ---

    Sponsor Memo:

    Since 2006, Kernan Consulting has been through over 30 transactions in mergers & acquisitions - and just this past year, we have been involved in six (6).

    If you are interested in either buying, selling, or valuation information, please reach out.

    There is alot of activity and you can be a part of it.

    For more information, reach out at kernanconsulting.com

    Más Menos
    22 m
  • The Power of Peer Groups
    Jul 3 2025

    Overview:

    In this week's episode of the SMB Community Podcast, hosts Amy and James discuss the value of peer groups for MSP business owners, emphasizing their role in solving operational challenges. They highlight how different peer groups focus on various aspects like sales, marketing, and technical support. The duo also covers recent news including the Iranian-Israeli cyber conflict's implications for MSPs, Nvidia's stock performance, and Canada's trade tax developments. Additionally, they discuss a significant decline in Windows desktop use and Reddit's stance against AI-generated content. To wrap up, they share details on valuable promotions from industry experts and remind listeners to sign up for relevant newsletters and mastermind groups.

    ---

    Chapter Markers:

    00:00 Introduction and Welcome

    01:37 Question of the Week: Peer Groups for MSP Business Owners

    08:01 Book Recommendation: Unreasonable Hospitality

    12:19 Event Highlights: Mastermind Event in Omaha

    15:08 Current Events: Iranian-Israel Conflict and Cybersecurity

    17:18 Tech News: Nvidia Stock and Canada-US Trade Talks

    19:37 Industry Trends: Decline of Windows Desktops

    24:42 Reddit's War Against AI

    27:11 Promotions and Free Offerings for IT Professionals

    29:06 Final Thoughts and Closing Remarks

    ---

    New Book Release:

    I'm proud to announce the release of my new book, The Anthology of Cybersecurity Experts! This collection brings together 15 of the nation's top minds in cybersecurity, sharing real-world solutions to combat today's most pressing threats.

    Whether you're an MSP, IT leader, or simply passionate about protecting your data, this book is packed with expert advice to help you stay secure and ahead of the curve.

    Available now on Amazon!
    https://a.co/d/f2NKASI

    ---

    Sponsor Memo:

    Since 2006, Kernan Consulting has been through over 30 transactions in mergers & acquisitions - and just this past year, we have been involved in six (6).

    If you are interested in either buying, selling, or valuation information, please reach out.

    There is alot of activity and you can be a part of it.

    For more information, reach out at kernanconsulting.com

    Más Menos
    31 m
  • How To Attract & Retain Top Talent
    Jun 26 2025

    Overview:

    In this episode of the SMB Community Podcast, hosts James and Amy have a jam-packed agenda. They start off discussing the ongoing heatwave affecting various parts of the country before diving into critical cybersecurity concerns related to the U.S.'s recent conflict with Iran. They emphasize the importance of securing critical infrastructure against potential cyberattacks. They then tackle the challenge of attracting and retaining top talent, highlighting the importance of work-life integration, competitive compensation, and a strong company culture with unique perks. Additionally, they stress the urgency of upgrading Windows 10 machines to Windows 11 to ensure security and compliance. The podcast concludes with announcements about upcoming industry events and a giveaway featuring valuable resources for MSPs.

    ---

    Chapter Markers:

    00:00 Introduction and Hosts Welcome

    02:22 Cybersecurity Alert: US-Iran Conflict

    04:16 MSP Question of the Week: Attracting and Retaining Top Talent

    13:00 Windows 10 to Windows 11 Upgrade Urgency

    16:52 MSP Upcoming Events

    19:44 Conclusion and Farewell

    ---

    New Book Release:

    I'm proud to announce the release of my new book, The Anthology of Cybersecurity Experts! This collection brings together 15 of the nation's top minds in cybersecurity, sharing real-world solutions to combat today's most pressing threats.

    Whether you're an MSP, IT leader, or simply passionate about protecting your data, this book is packed with expert advice to help you stay secure and ahead of the curve.

    Available now on Amazon!
    https://a.co/d/f2NKASI

    ---

    Sponsor Memo:

    Since 2006, Kernan Consulting has been through over 30 transactions in mergers & acquisitions - and just this past year, we have been involved in six (6).

    If you are interested in either buying, selling, or valuation information, please reach out.

    There is alot of activity and you can be a part of it.

    For more information, reach out at kernanconsulting.com

    Más Menos
    20 m
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