SDR #331: Service Department Culture Mistakes: What's Destroying Your Fixed Ops Team (and How to Fix It)

Your service department's biggest problem might not be your advisors, your techs, or your customers—it's your culture.

In episode #331 of SDR, Chris Collins and Coach Christian expose the top seven service department culture killers that are quietly destroying dealership performance, morale, and profitability.

If you're a Service Manager or Fixed Ops Director, you'll learn:

• Why unclear goals and weak leadership breed chaos
• How toxic and low performers destroy team morale
• Why most managers confuse effort with results
• How to rebuild your dealership culture from the ground up

Plus: hear Chris's hilarious (and painful) story of trying to get his own car serviced — and how that experience proves how broken many dealership systems really are.

Whether you run a high-volume store or a small service department, this episode will help you build the culture your team deserves — and your numbers demand.

#serviceadvisortraining #fixedops #servicemanager #sdr #servicedriverevolution #chrisbulldogcollins

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Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR Grab Chris' New Leadership Book I AM LEADER: https://iamleader.com

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq