SDR #326: 7 Steps to Go from Service Manager to General Manager

How do you make the leap from Service Manager to General Manager? In SDR #326, Chris & Christian lay out the 7 key steps every ambitious Fixed Ops leader needs to follow if they want to run the whole dealership. Most Service Managers get stuck because they only think about their department.

But the path to GM requires mastering leadership, profitability, culture, and dealership-wide strategy. In this episode, you’ll learn exactly what separates managers who stay in the service lane from those who rise to the top.

We also cover:
- The mindset shift every Service Manager needs before becoming GM
- Why controlling hours per RO and gross profit isn’t enough
- How to think like an owner, not just a department head
- The importance of recruiting, coaching, and culture-building daily
- Industry news, leadership lessons, and Top Dog updates

Whether you’re just starting to think about your next step—or you’re actively gunning for the GM seat—this episode gives you a roadmap to get there.

If you want more than just survival in Fixed Ops… if you want to run the whole show… this is the playbook.

#ServiceManager #FixedOps #CarDealership #AutomotiveLeadership #ServiceDrive

OnDemand Training For Huge Results - https://shorturl.at/j7J8u

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab Chris' New Leadership Book I AM LEADER: https://iamleaderbook.com

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq