S5E5 Ongoing Advice - Ethical Dilemmas

Continuing our Ongoing Advice series, this week Nathan and Jordan unpack some of the various ethical dilemmas that advisers can face while maintaining a long-term relationship with clients.

And we're talking about the real dilemmas, not the no-brainer ones. Things like:

• For new clients, how do you judge if they even need ongoing advice?
• If your business has the position that all clients need to become ongoing clients, how do you resolve that when you feel like some clients might not need it?
• How do you build offramps to help clients off the ongoing advice track?
• Pricing for those legacy clients who you know you're over-servicing and under-charging.
• What do you do when you feel a client doesn't need your services - but they desperately want to keep working with you? How do you bridge that self-perceived value gap?
• Thorniest of all - what do you do when the fees you need to charge the client that needs your help far exceeds any measure of value?

It's a fun chat, and they spend some time at the end checking in with what they've learnt so far through the series - and how it's challenged their own views about ongoing advice.

Nathan:

[e-mail]

www.nathanfradley.com.au

Jordan:

[e-mail]

www.planningsolo.com.au

LinkedIn:

Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn

The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser.

Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.