In this episode, Elik Jaeger, founder and CEO of SuiteSpot, shares how technology is transforming unit turnover and maintenance operations in multifamily.

Key topics include:

• SuiteSpot's evolution from a construction services company specializing in unit turns before evolving into a purpose-built platform for multifamily operations.
• How unit turns are complex projects happening at scale, requiring coordination across multiple stakeholders, including internal teams and external vendors, to minimize downtime and reduce costs.
• Why the traditional one-to-100 staffing model for maintenance is outdated, as technology enables operators to optimize workforce.
• What multifamily can learn from single-family, particularly in areas like mobile technician management, vendor partnerships, and self-service options.
• How operators are achieving success by shifting toward a more flexible maintenance model, using technology to decouple staff from properties.
• The increasing role of AI and automation, with solutions like SuiteSpot Engage providing real-time work order tracking for residents and AI-driven intake systems improving diagnostics and reducing unnecessary technician trips.
• SuiteSpot's recent investment from RET Ventures and how it will accelerate innovation.

This season of Tech Talk with 20for20 is brought to you by our season sponsors are ⁠Snappt⁠ - Fraud Detection and Income Verification and Best Egg Flexible Rent.

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