S2E85 - Scaling Revenue: Smart Strategies for F&B Growth
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In this episode of WISKing It All, Edelmira Delgado, F&B Director at the Perry Hotel, shares her journey in the hospitality industry, discussing her experiences from working in major hotel brands to boutique resorts.
She emphasizes the importance of mentorship, navigating cultural differences, and the dynamic nature of food and beverage operations.
Edelmira also highlights current trends in guest preferences, the significance of teamwork, and offers valuable advice for aspiring F&B professionals.
Takeaways- Edelmira's journey in hospitality began with a desire for variety and interaction.
- Mentorship played a crucial role in shaping her career.
- Cultural differences significantly impact hospitality operations.
- A typical day for an F&B director is unpredictable and dynamic.
- Planning for events and menus starts months in advance.
- Maintaining profitability in menu items is essential.
- Guest preferences are shifting towards experiences and aesthetics.
- Team dynamics are vital for successful operations.
- The divide between luxury and standard dining is increasing.
- Asking questions is key to learning and growth in the industry.
00:00 "Passion for Travel and Hospitality" 03:52 "First Hotel Experience Insights" 09:26 Adapting to Cultural Change 11:30 "Holiday and Event Planning Prep" 14:13 "Managing Costs in Hospitality" 16:44 "Managing Price Changes in Hospitality" 20:36 Hotel Teamwork vs Restaurant Independence 24:48 "Viral Moments Change Lives" 26:06 Accountable Leadership Through Imperfection 29:42 "Teamwork is Family Bonded" 33:21 "Shifting Trends: Experience vs. Luxury" 36:40 LinkedIn, Hospitality, Food & Growth