S233E21 - The Six Levels of Intelligence and Automation - Part 4
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S233E21 - The Six Levels of Intelligence and Automation - Part 4
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On this episode of Talent Experience Live, we continue the 6 Levels of Intelligence & Automation series by unpacking Level 3: Conditional Automation and Conditional Intelligence.
At Level 3, things start to feel different. Automation handles most of the work within defined boundaries. Intelligence adapts based on context. Humans step in primarily for exceptions. For the first time, scale feels achievable. You're likely here if your systems can operate autonomously under clear guardrails, but still rely on human intervention when edge cases arise.
What We Cover in This Episode:What “conditional” really means in automation and intelligence
How exception-based oversight changes team capacity
Where intelligence begins shaping outcomes, not just workflow steps
Why trust and governance become critical at this stage
The risks and weaknesses Level 3 exposes in data and design