S1E10 - Improving People Management Through Data

Episode Notes

Dr. Ben Waber is the author of a New York Times bestseller on using analytics to gauge how effectively (or not) people work and collaborate. The data offers insights into building a more productive and profitable organization.

Big companies often make big people decisions while flying blind. Tune into this episode of “Unusual Attitudes” to hear how little tweaks such as changing the way call center employees spend their breaks can boost performance while significantly reducing stress.