S1E1 - The Phantom Lag

There's been a murder at ZenTech, a firm known for it's innovation and cutting edge technology. For weeks, their employees have been struggling. Software crashes, system slowdowns, and inexplicably long response times. Projects delayed. Deadlines missed. And frustration building everywhere. And the problem wasn’t isolated. It was systemic. Yet, no one knew why. Or… at least, that’s what they wanted you to believe.

From Nexthink and the creators of The DEX Show, this is Parallel, one IT story told week by week.

Parallel is a fictional journey inspired by the popular murder mystery series Serial, which investigates the very real murder of a high school teenager who went missing after school one day. Parallel investigates the mystery of murdered enterprise productivity, now missing at the high tech firm.

Hosted by Tim Flower, a 35-year career technologist who has spent the last 10 years helping IT teams understand how productivity is stolen, both from IT, and from the employees IT supports. It’s been a journey of seeing workdays gone wrong, systems gone haywire, and the lengths IT will go to for answers.

This mission started out to answer one simple question: What’s been killing productivity at Zentech? Or, to get more technical about it, where do employees lose 24 minutes every day of their working lives? And what mysteries lie in the darkness of a complex enterprise, waiting to be discovered and eliminated.

Starring the Reality Bytes crew: Tim Flower, Tom McGrath, Meghan Brake, Oriana Ott, Sean Malvey, and Kathryn Shea.