In this client testimonial episode of the SimpliSmart podcast, host Ann Gustitus speaks with Lara Engelking of Carmel Groom about how intelligent automation, AI, and robotic process automation (RPA) transformed their business operations.

Facing manual workflows and operational bottlenecks, Carmel Groom partnered with SimpliSmart to implement scalable business process automation solutions designed to increase efficiency, improve accuracy, and support long-term digital transformation. Lara shares insights into their automation strategy, implementation experience, and the measurable results achieved through AI-driven process optimization.

This episode is ideal for operations leaders, healthcare administrators, and business decision-makers exploring how AI and RPA can streamline workflows, reduce manual effort, enhance compliance, and drive sustainable growth.

If you’re considering intelligent automation to modernize your organization, this real-world success story provides actionable insights into what successful automation looks like in practice.

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SimpliSmart CEO Matthew Gustitus welcomes back Darren Ratliff, Director of Strategic Efficiency and Automation at Zotec, to move beyond theory and into action. This episode is all about the "how"—practical guidance for healthcare organizations ready to begin their AI journey.

Darren shares real-world examples of AI implementations that are delivering operational value today, from automating repetitive administrative tasks to streamlining clinical workflows. Matthew and Darren discuss the importance of starting small, celebrating early wins, and building momentum before tackling larger transformation initiatives.

Learn how to identify the right use cases for your organization, navigate cultural resistance, and integrate AI tools into existing workflows without disrupting day-to-day operations.

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Join SimpliSmart CEO Matthew Gustitus as he sits down with Darren Ratliff, Director of Strategic Efficiency and Automation at Zotec, for an in-depth exploration of artificial intelligence's emerging role in healthcare.

In this episode, Darren breaks down the current AI landscape in healthcare, examining the macro trends that are reshaping the industry. Matthew and Darren discuss why healthcare organizations are investing in AI now, what's driving early-stage adoption, and the critical risks that come with implementing these transformative technologies in clinical and administrative settings.

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The Intern Experience with Ivy Cai by Simpli Smart offers an insider look at the real stories, lessons, and growth that come with internship life, hosted by Trellis Stewart, our Business Analyst and Project Manager.

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🎙 Why Do Organizations Need Governance for AI? – Part 2
With Simpli Smart

In Part 2 of our compelling series, we go even deeper into the evolving landscape of AI governance. Continuing the conversation with:

👤 Andrea Gaddie Bartlett, CEO/President of UniqueMinds.ai
👤 Lalit Verma, Chief AI Officer

Whether you're shaping your first AI policy or scaling governance across global teams, this discussion delivers practical takeaways you won’t want to miss.

📌 Catch up on Part 1 if you haven’t yet—and be sure to tune into Part 2 now.
#AIStrategy #AIGovernance #EthicalAI #ResponsibleAI #SimpliSmart

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🎙 Why Do Organizations Need Governance for AI? – Part 1
with Simpli Smart

In this thought-provoking first episode, we dive into why AI governance is no longer optional—it's essential. Join us as we sit down with two industry leaders:

👤 Andrea Gaddie Bartlett, CEO/President of UniqueMinds.ai
👤 Lalit Verma, Chief AI Officer

Together, they explore the urgent need for responsible AI practices, the risks associated with unchecked automation, and how businesses can develop ethical, transparent, and sustainable AI systems. Whether you're just starting your AI journey or managing enterprise-scale models, this conversation offers crucial insights.

Don’t miss Part 1 of this powerful discussion. #AIStrategy #AIGovernance #ResponsibleAI #SimpliSmart

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Our conversation on determining return on investment (ROI) with RPA or Intelligent Automation continues in the second of our two-part series! SimpliSmart's President & CEO, Matt Gustitus, is joined by Darren Ratliff, Director of Interoperability Program Management for Zotec Partners to unpack ROI calculations and provide insights that will help you maximize your automation investments.

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How do you determine return on investment (ROI) with RPA or Intelligent Automation? SimpliSmart's President & CEO, Matt Gustitus, is joined by Darren Ratliff, Director of Interoperability Program Management for Zotec Partners to unpack ROI calculations and provide insights that will help you maximize your automation investments in part one of a two-part series.

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Visit us online 👉 simplismart.io