Roadway – The Podcast: Episode 7- Lessons from the Front Line: Living Through a Ransomware Attack

In this episode of Roadway – The Podcast, Richard Smith speaks with Paul Abbott about his first-hand experience of managing a major ransomware attack and the lasting lessons it offers for business leaders today. Drawing on real events, the discussion explores how the attack happened, the immediate impact on operations and people, and what it takes to stabilise and recover a business under pressure.

The conversation highlights the human impact often overlooked in cyber incidents, the importance of leadership during crisis, and the realities of cyber insurance, business continuity, and organisational resilience. Paul also shares practical recommendations for organisations of all sizes, stressing that cyber security is not just an IT issue but a leadership and culture priority.

This episode offers a practical and honest insight into cyber risk and why preparation matters.

Key Themes

• Cyber resilience and leadership

• Business continuity and recovery

• Culture and organisational preparedness

• Practical lessons for business leaders

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