Tom Rieman is the CEO and Founding Partner of Practice Intel, a cutting-edge platform designed to enhance advisor-client relationships through AI-driven simulations, research deployment, and strategic data analysis. With over 25 years of expertise in wealth management, he offers a deep understanding of the asset management distribution and broker-dealer ecosystem. Before Practice Intel, Tom worked at JD Power, conducting industry-level research on advisor-client relationships. He is passionate about improving the quality of financial advice and firmly believes in the profound impact it can have on clients' lives.

Have you ever wondered how some financial advisors stand out from the crowded wealth management market? What makes their services so valuable that clients stay satisfied and become enthusiastic advocates for them? Could there be a secret ingredient to creating such high-value relationships?

Tom Rieman, a relentless advocate for great financial advice, delves into a fascinating conversation about the intersection of AI technology, sales narratives, and establishing trust in the advisor-client relationship. He brings a fresh perspective on using AI to simulate sales scenarios, allowing advisors to hone their narratives and pitch methods without the risks associated with practicing on real clients. He emphasizes the importance of creating a compelling narrative and leveraging vulnerability to build rapport and trust with potential clients.

In this episode of The Customer Wins, Richard Walker interviews Tom Rieman, CEO and Founding Partner of Practice Intel, about creating value-driven financial advisory relationships. Tom shares the transformative potential of blending deep industry insight with cutting-edge technology, how client experience research can be brought to the practical level, and equipping advisors with data and tools to meet evolving investor expectations head-on.