Retail Retold Podcast Por DLC Management Corp. arte de portada

Retail Retold

Retail Retold

De: DLC Management Corp.
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The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros. Each week our guests share stories of what worked, what didn’t, the ups and downs – giving the audience a critical set of tools needed for business success. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories. Brought to you by DLC Management Corp.917824 Economía
Episodios
  • 16 Host Cities and a Major Retail Opportunity
    Mar 26 2026

    What if the biggest World Cup winners aren’t the teams?

    The next major tailwind for retail real estate isn’t coming from policy, rates, or supply it’s coming from global demand.

    The World Cup is set to drive one of the largest concentrated waves of consumer activity the U.S. has seen in years. But this isn’t just about packed stadiums. It’s about what happens around them and long after.

    We’re looking at more than a million visitors, many of whom wouldn’t have come to the U.S. otherwise. That means new dollars flowing into restaurants, retail corridors, hotels, and local businesses across 16 host markets. And unlike typical tourism cycles, this demand is compressed, intense, and highly visible.

    Chris Ressa and Karly Iacono break down what this really means for cities, operators, and investors.

    But the real opportunity isn’t just the short-term spike.

    Major global events historically reshape markets. Cities invest in infrastructure, improve accessibility, and elevate their global profile. That exposure doesn’t disappear when the games end it attracts future tourism, business investment, and population growth. We’ve seen it with the Olympics. There’s no reason to believe this plays out differently.

    There’s also a behavioral shift happening at the local level. Consumers are finding new places, trying new operators, and forming new habits. A great experience during a high-energy moment can turn into long-term customer loyalty.

    Not every benefit will be evenly distributed. Some markets will see concentrated gains, others more diffuse impact depending on geography, walkability, and where people stay versus where they play.

    But zoom out and the signal is clear:

    More people. More spending. More reasons to engage with physical retail.

    For operators and investors paying attention, this isn’t just a moment it’s a setup.

    What You’ll Hear

    • Why the World Cup is a major driver of retail spending
    • How international tourism fuels local retail markets
    • Where the impact goes beyond stadiums and game day
    • Why infrastructure investment creates long-term value
    • How global events reshape cities over time
    • Why consumer behavior shifts matter for operators
    • How impact varies across different host cities
    • Where spending actually lands within each market
    • What determines short-term vs. long-term gains
    • Why this is a meaningful tailwind for retail real estate

    Chapters

    00:04 — setting the stage

    Opening the conversation and framing the scale of the opportunity

    01:27 — why this event is different

    Comparing global events and the magnitude of the World Cup

    02:51 — the tourism surge

    Breaking down international visitors and incremental demand

    03:49 — spending beyond the stadium

    How consumer behavior expands retail impact

    05:12 — where the real opportunity is

    Moving beyond food and merch into broader retail effects

    06:34 — infrastructure and long-term value

    Why cities invest—and why it matters after the event

    09:16 — the economic numbers

    Billions in projected output and what that signals

    10:17 — from one-time visit to repeat customer

    How events create long-term retail loyalty

    12:59 — which markets benefit most?

    Debating winners across the 16 host cities

    18:57 — what could go wrong?

    Pressure-testing assumptions and downside scenarios

    20:17 — where does the money actually land?

    Understanding geographic dispersion of spending

    23:46 — final takeaway

    Why the overall impact is overwhelmingly positive

    Más Menos
    24 m
  • Reputation, Risk, and Reality in Today’s Hiring Market
    Mar 19 2026
    Are you solving the problem, or just applying?

    How people get hired and what companies actually value is shifting fast.

    Cary Beale, one of the most active recruiters in retail real estate at Poline Search Partners, sees the disconnect every day. Companies want people in the office. Candidates want flexibility. Everyone says they want the “best talent,” but the definition of that talent isn’t aligned.

    That tension is reshaping hiring outcomes across the industry.

    This conversation goes beyond surface-level career advice and gets into what actually moves the needle when decisions are being made. Reputation still compounds, and early habits follow you longer than people think. Job hopping still raises red flags, not just about loyalty, but about decision-making. And communication remains one of the most underrated differentiators in a crowded candidate pool.

    There’s also a clear message on what doesn’t work: generic answers, safe positioning, and trying to be who you think a company wants. That approach blends in, and blending in is the fastest way to get overlooked.

    Instead, the candidates who stand out are the ones who understand the real problem behind the role and position themselves as the solution. They do the extra work. They show initiative before they’re asked. And they create moments that are memorable, not just “better,” but different.

    AI is starting to enter the conversation, but it hasn’t replaced the fundamentals. Hiring is still human. Judgment still matters. And the gap between average and exceptional candidates is still wide.

    If you’re hiring, this sharpens how to evaluate talent. If you’re interviewing, it’s a reminder that small decisions, how you show up, how you communicate, how you differentiate, have outsized impact.

    Because in a competitive market, being qualified isn’t enough. Being remembered is.

    What You’ll Hear

    1. Why the office vs. remote divide is slowing hiring
    2. How reputation and job movement shape long-term outcomes
    3. Why communication and clarity make or break candidates
    4. How to position yourself as the solution, not just an applicant
    5. What actually separates candidates who get offers
    6. Where AI is starting to impact hiring

    Chapters

    00:01 — Cary Beale’s path from operator to recruiter

    From owning a restaurant to leading recruiting in retail real estate.

    03:07 — Shifting from deals to talent placement

    How industry experience translates into recruiting success.

    04:08 — Inside the recruiting business

    What roles are in demand and how many placements actually happen.

    04:48 — The remote vs. office disconnect

    Why companies and candidates are fundamentally misaligned.

    06:26 — Why early careers need the office

    The long-term disadvantage of skipping in-person experience.

    08:50 — AI and hiring: real impact or hype?

    Where AI is entering the conversation — and where it isn’t.

    10:34 — Tip #1: reputation compounds

    Why early career behavior follows you longer than expected.

    11:43 — Job hopping and decision-making risk

    What frequent moves signal to employers.

    14:02 — Tip #2: communicate clearly

    Why most candidates fail to define what they actually do.

    18:47 — Tip #3: be authentic

    Why trying to fit the mold can cost you the job.

    20:55 — Tip #4: solve the problem

    How to position yourself as the answer companies need.

    22:28 — Tip #5: be different

    Why standing out matters more than being slightly better.

    Más Menos
    29 m
  • Retail Retold Replay: Golf Factory is a hole-in-one at Randhurst
    Mar 13 2026
    Can a niche hobby become a viable retail concept?The golf industry quietly experienced one of the biggest participation surges in decades during the pandemic. Millions of people picked up clubs for the first time, and the ripple effects are still reshaping the business of golf, from course operations to the rise of indoor golf concepts.This Retail Retold Replay revisits Chris Ressa’s conversation with Brian Hilko, owner of Golf Factory in Mount Prospect, Illinois, and a tenant at DLC’s Randhurst Village.After two decades as a PGA professional running golf courses, managing operations, and teaching the game, Hilko recognized something most operators overlooked: traditional golf experiences were often transactional and uninspiring. The game people loved deserved better.So he built something different.Golf Factory blends serious golf technology with an approachable, family-friendly environment. Powered by TrackMan simulators used by professional golfers, the concept allows players of all skill levels to practice, compete, and play year round without the intimidation factor many associate with traditional golf settings.Hilko shares the entrepreneurial journey behind launching the business, from identifying the opportunity during the COVID golf boom to building the space with an SBA loan, a partner, and a lot of hands-on work that saved nearly $1 million in construction costs.The conversation also highlights an emerging category within retail real estate: experiential concepts that draw consistent traffic and complement surrounding tenants rather than compete with them. Indoor golf has become a compelling example, delivering entertainment, community engagement, and repeat visits.Looking back now adds helpful perspective. The themes discussed, experiential retail, niche operators, and passion driven entrepreneurship, remain highly relevant as landlords and operators continue to search for concepts that drive traffic and create community.For retail real estate professionals, operators, and entrepreneurs, this replay offers a sharp look at how a passion for the game became a viable retail business.What You’ll HearWhy the pandemic accelerated golf participation - and how millions of new players changed the business of the sport.The problem with traditional golf experiences - and why Hilko believed the industry often underserves players.Indoor golf’s growing role in the sport - combining professional-grade technology with accessibility for casual players.How TrackMan technology is transforming training and entertainment - bringing tour-level analytics to everyday golfers.The entrepreneurial leap from PGA professional to business owner - and recognizing when the opportunity was right.How Hilko financed the business - combining an SBA loan, a partner, and a detailed business plan built from real operational data.Saving nearly $1 million on buildout costs - by rolling up sleeves and completing major portions of the construction personally.Why location strategy mattered - choosing a retail development with strong surrounding traffic and no direct competition.How experiential tenants complement retail centers - driving visitation that benefits surrounding restaurants and shops.Chapters00:06 — Brian Hilko’s background in golfA PGA professional explains how two decades in golf operations led to entrepreneurship.01:26 — Why golf surged during the pandemicChris and Brian discuss the massive participation wave and why the game resonates with new players.02:31 — The appeal of indoor golfHow technology and convenience make the sport accessible for busy people and families.04:14 — Recognizing a business opportunityHilko explains the moment he decided to launch his own golf concept.06:22 — Building a better golf experienceWhy Golf Factory was designed to remove the intimidation factor of traditional golf.08:06 — Financing and launching the businessHow a network, SBA financing, and careful planning made the concept possible.10:25 — Technology that powers the experienceTrackMan simulators bring professional-grade data and gameplay to indoor golf.13:03 — The economics of the buildoutHow the team kept the total buildout under $1 million through hands-on construction.14:36 — Revenue projections and early performanceHilko discusses expectations for growth and seasonality in the business.15:43 — Finding the right retail locationWhy Randhurst Village offered the right combination of demand, traffic, and opport
    Más Menos
    20 m
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