Retail Reality : Witnessing a Critical Incident

On today's episode of the podcast, Nicole is joined by Alex van Diggelen, Senior Loss Prevention Manager, APAC atLovisa. At Lovisa, Alex oversees shrinkage managementand security infrastructure for 300+ stores. Prior to working at Lovisa, Alex led the national security operations at Myer, including CCTV, access control, and seriousincident investigations.Sometimes ordinary days turn extraordinary in the most confronting ways. Alex eye witnessed a smash & grab attempt from a group of offenders charging into a jewellery store. His describes the event in detail and discusses how his actions ensured that onlookers and staff were safe and how he kept the crime scene cleared until law enforcement turned up. This is a personal story of shock and fear and the moments of humanity that followed.

Contact details :PPFF - https://www.profitprotection.co/

Alex van Diggelen - https://www.linkedin.com/in/alex-van-diggelen-3b80a825/Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/