In a unique twist at The Reliability Conference 2025, hosts Jonathan Guiney and Brendan Russ hand over the microphone to Jack Ryan, a young engineer from JLL. Jack interviews the veteran hosts, exploring how reliability methodologies have evolved through technology while core objectives remain the same. The trio discusses the "Sisyphus" nature of the reliability journey, emphasizing that there is no peak value, only continuous improvement. They dive into essential traits for engineers—specifically persistence and attention to detail—and share practical advice for overcoming technician skepticism and leveraging AI as a tool rather than a savior.

In this episode of Reliability Radio, hosts Jonathan Guiney and Brendan Russ sit down with Fabrice Brion of I-care at The Reliability Conference to move past the AI hype and focus on actionable solutions. Fabrice argues that for technology to succeed, it must be implemented "bottom-up," solving real problems for the workforce rather than serving as top-down mandates. The trio discusses the pressing "Silver Tsunami"—the aging workforce crisis—and how predictive maintenance and AI are essential for doing more work with fewer resources. Fabrice also draws a compelling parallel between the future of surgical, high-speed maintenance and Formula 1 pit stops, ultimately predicting a fully integrated "maintenance autopilot" system within the next five years.

On this episode of Reliability Radio, hosts Jonathan Guiney and Brendon Russ speak with JLL's Bryce Steffens about the most important asset in the age of AI: People. While many workers are "running scared" that AI will take their jobs, Bryce shares a revolutionary mindset shift: What if you eliminate your own job first?

Drawing from his presentation at TRC 2025, Bryce focuses on the People and Culture at Work domain of the Uptime Elements, emphasizing Opportunity for Growth and Mattering at Work.

Key Takeaways & Concepts:

The Glug Effect: Bryce introduces the hilarious and highly relatable analogy of the "glug" —the sudden, overwhelming feeling of negative emotions caused when too many demands (meetings, urgent work) flood your schedule, leading to breakdowns and messes in your team and process.

The Proactive Solution: The core counter-strategy is to write things down with the explicit mentality of giving that work to someone else. This practice captures valuable tacit knowledge, creates growth opportunities for others, and frees up your time for passion work.

Reliability Connection: By reducing the overwhelm (the "glug"), people are happier, more effective, and the underlying processes become more reliable.

Actionable First Steps: Bryce offers simple, low-tech ways to get started, such as writing down just one task, recording a screen recording, or keeping an informal SharePoint or Wiki—proving you don't need official sign-off or a huge budget to begin leaving a meaningful legacy.

This session serves as a breath of fresh air, reminding everyone that people drive processes, and focusing on team well-being is the fastest route to reliable equipment. Watch Session https://reliabilityweb.com/en/reliability-tv/maintenance-culture