Releasing the Wrong Body Is Not Just “Human Error” - Mistake of the Week

A devastating hospital mistake in Glasgow was described by leaders as “human error,” even as they acknowledged that “very rigorous processes” were not followed.

In this episode of The Mistake of the Week, Mark Graban examines why suspensions and discipline don’t guarantee improvement — and how gaps between written procedures and real work create hidden risk.

Punishment may feel like accountability, but without fixing the system, the same harm remains possible.