Reimagining Automation as a Partner in Public Service with GRC Director Mark Phillips

What happens when automation stops being a threat to jobs and starts becoming a partner in progress?

This conversation on Lenovo’s Work Reborn podcast features Mark Phillips, GRC Director within the UK Government’s education sector, who discusses how automation and AI are helping public organizations modernize securely and sustainably.

Mark explains how shrinking IT budgets have forced teams to prioritize efficiency, and how automation is transforming manual review work into higher-value decision-making. He also reflects on how AI can serve as a thinking partner, augmenting human judgment rather than replacing it.

For professionals at every level, this episode highlights a practical roadmap for bringing intelligence, simplicity, and focus back to the digital workplace.

🎧 Discover more in the full episode to see how AI and automation are driving a new era of public-sector innovation.