Real Estate Real Talk: Handling Difficult Clients, Team Challenges, and Leadership Decisions

Welcome back to Off Script! In this episode, host Will May and guest Katie dive into the unpredictable, unscripted moments that define real estate—from managing unrealistic seller expectations 📈 to navigating awkward team dynamics 🤐.

💬 Learn what to say when:

• A seller insists on pricing their home based on Zillow 🏡
• A house isn’t ready for photos (but the shoot is scheduled) 📸
• Team members disengage or plan to leave 🤯

Will and Ashley break down real-world scenarios with actionable scripts, “foreshadowing” techniques, and leadership insights to help agents and team leaders stay in control—without sacrificing their sanity or standards.

Whether you're a new agent or a seasoned team leader, you'll walk away with tactical advice, relatable stories, and a fresh perspective on handling challenges in today’s market.

🎧 Listen now and get the tools to turn tough conversations into growth opportunities—for you, your clients, and your team.

👇 Don’t forget to like, subscribe, and check out the full podcast on Spotify, Apple, or wherever you listen!

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