Episodios

  • Leading with AI in Tennis, Padel & Pickleball—What Club Operators Need to Know Today
    Nov 21 2025

    Pickleball is exploding. Padel is redefining racquet sports. Tennis is reinventing itself to stay relevant.

    But with rapid growth comes growing pains… conflicting rules, frustrated members, inconsistent player experiences.

    In this episode, Dominique speaks with Cassandra Toroian, CEO of Ruely.ai, a groundbreaking platform that uses AI to deliver instant, sport-specific rule clarification and enhanced gameplay support across tennis, padel, pickleball, golf, and more.

    Together, they unpack how:

    • AI is helping clubs eliminate disputes and build stronger community culture
    • Leadership decisions on court allocation and programming must be data-backed
    • Players and spectators adopt racquet sports faster when they're less intimidated
    • Multi-sport clubs can use technology to scale, differentiate, and retain members
    • The rise of pickleball and padel is reshaping tennis-focused facilities globally

    Whether you’re a club owner, racquet sport executive, coach, or investor, this conversation delivers strategic insight into racquets, leadership, AI, and the future of facility operations.

    Subscribe to stay ahead of industry shifts.


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    33 m
  • Conquer Padel’s Expansion Strategy and the Franchise Playbook Behind It
    Nov 14 2025

    In this episode of Racquets Biz, host Dominique Lemperle sits down with Barry Falcon, Chief of Franchise Development at Conquer Padel Club. Barry brings more than twenty five years of experience in franchising and has built and sold multiple franchise businesses. He explains why Padel is poised to become the next major racket sport in the United States, how the sport compares to pickleball, and why the timing for investors could not be better.


    Barry shares his journey from New York to Los Angeles and finally to Atlanta, along with the sports that shaped his life. He describes the moment he recognized Padel’s explosive global growth and decided to partner with Conquer Padel. With a fully developed 400 page operations playbook, a strong executive team, and a growing pipeline of franchise territories, Conquer Padel is positioning itself as the leading Padel franchise brand in the country.


    Listeners will learn what makes a great franchisee, the red flags that keep candidates out of the system, and the operational decisions that help new clubs flourish. Barry explains staffing models, community building, member engagement, and why local market adaptation is essential. He also highlights the biggest mistakes emerging franchisors make and how to avoid them.


    Whether you are an investor, operator, or someone following the Padel boom, this conversation is packed with clear guidance on what it takes to build a profitable franchise in a fast growing sport.

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    27 m
  • Building the World’s Largest Pickleball Facility: Inside the National Pickleball Center with Justin Romero
    Nov 7 2025

    In this episode, Dominique sits down with longtime friend and former pro tour competitor Justin Romero to explore what it takes to run the largest pickleball facility in the world. From managing 85 staff members and 65 courts to partnering with Collier County and rebranding one of the sport’s most iconic venues, Justin shares his blueprint for building community and sustainable growth in the booming world of pickleball.

    He reveals how creative leadership, smart membership models, and consistent presence on the courts can transform a public facility into a thriving, world-class operation.

    What You’ll Learn:

    • How Justin transitioned from tennis director at Ocean Reef Club to leading the National Pickleball Center


    • The key differences between managing private clubs and public facilities


    • Creative ways to balance brand integrity with sponsorship requests


    • Why visibility, approachability, and small daily gestures create lasting member loyalty


    • How to structure memberships, lessons, and retail for long-term revenue growth


    • The strategy behind new programs like the Battle of the Clubs and the US Open Pickleball Academy for juniors


    • Justin’s advice for tennis pros, club managers, and investors entering the pickleball industry


    Memorable Quote:

    “If you do the membership right, the money follows. We’re in the people-pleasing business — and that starts with showing up.” — Justin Romero


    Subscribe to never miss an episode of Racquets Biz — where data meets the future of racquet sports.


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    28 m
  • Building America’s Padel Empire with Santiago Gómez of Padel Haus
    Oct 31 2025

    How do you build a profitable, design-driven Padel brand that thrives across multiple U.S. cities? In this episode, host Dominique Lemperle sits down with Santiago Gómez, CEO and founder of Padel Haus, to uncover the mindset, strategy, and metrics behind one of America’s fastest-growing Padel networks.

    From a six-year career at UBS Investment Bank to co-founding Cosme—now ranked the No. 1 restaurant in the U.S.—Santiago has applied his deep background in finance and hospitality to transform how Americans experience Padel. With clubs in New York, Nashville, and Atlanta, and more on the way, he shares the financial discipline and design philosophy that make Padel Haus stand out in a rapidly expanding industry.


    In This Episode

    • Santiago’s path from UBS Investment Bank to launching Padel Haus


    • The strategy behind expanding from New York to Nashville and Atlanta


    • How $18M in funding is fueling their next growth phase


    • The metrics that guide daily decisions and club performance


    • Why lease terms and amenities determine long-term success


    • Lessons from scaling multiple clubs while preserving culture


    • Real advice for investors and new facility owners entering the Padel space


    Key Quote:

    “The most important day in a club’s life is the day you sign the lease. That single decision determines how long you survive.” — Santiago Gómez

    About Padel Haus:
    Founded in 2021, Padel Haus is redefining racket clubs for a new generation—where design, sport, and community converge. With six clubs open and a goal of fifteen by 2028, Padel Haus is expanding across major U.S. cities including Dallas, Denver, and Los Angeles.

    Connect with Santiago:
    🌐 https://padel.haus
    📸 @padel.haus


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    32 m
  • How the Padel Boom Is Redefining Sports Investment in America
    Oct 31 2025

    In this episode of Rackets Biz, host Dominique Lemperle sits down with Patricio Misitrano, CEO of Racket Social and Misitrano Consulting, to break down the economic reality behind the exploding U.S. padel market. From startup costs and ROI to building community and leveraging data, this episode gives investors, operators, and enthusiasts a clear roadmap to sustainable success in the racquet sports industry.

    Patricio shares insights from his 2025 Q2 Padel Industry Report and years of experience building clubs across the U.S., Argentina, and Europe. Learn why indoor facilities are outperforming outdoor ones, how pickleball acts as a gateway sport, and what metrics really matter when planning your next club.

    Key Topics Covered:

    • 🇺🇸 U.S. Padel Growth: How 850+ courts are reshaping the market
    • 💰 Real Estate & ROI: Buildout costs and pricing by region
    • 🏗️ Facility Strategy: Why indoor clubs win on stability and revenue
    • 📊 Data & Analytics: Using AI tools to optimize scheduling and retention
    • 🍸 Revenue Streams: From memberships to food, beverage, and events
    • 🤝 Community Building: How to turn casual players into lifelong members
    • 🚀 Future Forecast: The next big trend in racquet sports by 2026

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    51 m
  • Building the Women’s Padel Movement with Andi Neugarten of 6lovesports
    Oct 31 2025

    In this episode of Racquets Biz, host Dominique Lemperle sits down with Andi Neugarten, CEO and founder of 6lovesports, the fastest-growing women’s padel community in the United States. A lifelong athlete, Ironman finisher, and former tennis player from South Africa, Andi shares how she transformed a personal frustration—struggling to find women to play with—into a nationwide movement connecting and empowering thousands of female players.

    You’ll hear:

    • The story behind 6lovesports and how it’s reshaping women’s padel in the U.S.


    • Why Miami has become a powerhouse for women’s padel growth


    • How Andi is expanding 6lovesports nationally and internationally


    • The balance between competition, community, and personal growth


    • Advice for entrepreneurs entering the booming padel industry


    Andi’s passion for connection and empowerment shines through every part of her story. Whether you’re a club operator, investor, or player, this episode offers a powerful look at the community-driven future of padel.


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    20 m
  • From Navy Officer to Racket Club Founder: The Story of Vamos Racquets
    Oct 31 2025

    Dominique sits down with Katherine Lynch — a former U.S. Navy officer, Harvard squash champion, and now founder of Vamos Racquets, a new kind of wellness and racket club in New Jersey. Katherine shares how her years in the military shaped her leadership style, why she believes community is the heartbeat of every great club, and how she’s redefining what “whimsy” means in the world of racket sports.

    You’ll hear stories from her time navigating destroyers in Southeast Asia, lessons from serving as the right hand to a three-star admiral, and how those same principles — discipline, ownership, and empathy — now guide her entrepreneurial journey.

    Key Topics:

    • Leadership lessons from the Navy that translate to business


    • The power of community in sustaining new racket clubs


    • Why “whimsy” matters in building inclusive spaces


    • How to balance work, family, and personal purpose


    • The growing intersection of pickleball, paddle, and wellness


    Memorable Quotes:

    “If you expect your team to show up at 5:30 a.m., you better be there too.”
    “It’s not about how fancy your club is — it’s how you make people feel when they walk in.”

    Connect with Katherine:

    • Instagram: @vamosRacquets
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    41 m
  • How Matt Lund Revived a Bankrupt Pickleball Club | Leadership, Strategy & Sustainable Growth
    Oct 31 2025

    When The Pickleball Club at Lakewood Ranch went bankrupt just weeks after Matt Lund and his family moved to Florida, most people would have walked away. Instead, Matt chose faith over fear — and rebuilt the club from the ground up.

    In this episode of Racquet Biz Podcast, host Dominique Lemperle sits down with Matt Lund, CEO of The Pickleball Club at Lakewood Ranch, to unpack the story behind one of the sport’s most remarkable turnarounds. From a toxic culture and financial collapse to a thriving, data-driven operation with a strong community ethos, Matt shares his blueprint for sustainable growth in the fastest-growing sport in America.

    He explains:

    • How he rebuilt trust with members and staff after bankruptcy
    • The critical mistakes pickleball facilities make when scaling too fast
    • Why diversifying revenue is the key to profitability
    • His approach to hiring, leadership, and culture change
    • How faith and family guided every decision during the rebuild

    Whether you’re an operator, investor, or pickleball enthusiast, you’ll walk away with actionable insights on what it really takes to run a successful sports facility in 2025.

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    54 m