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Qualitycast North

Qualitycast North

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The Qualitycast North podcast showcases Northern British Columbian physicians and healthcare workers and their work in improving the quality of healthcare where they live. In an interview format, our host Dr. Shyr Chui invites guests to talk about their careers in rural medicine, and how they are improving healthcare through innovative quality improvement projects. Episodes are released every 3 weeks.


Qualitycast North is a production of the Northern Health Physician Quality Improvement initiative, and is co-produced by Dr. Shyr Chui, and PQI Coach Lee Cameron. This Initiative is a flagship program of the Specialist Services Committee which represents a collaborative partnership between our provincial government and Doctors of BC, and includes regular representation from the local health authorities.




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Episodios
  • S5 Ep5: Reducing hospital admissions for mental health crises by bridging hospital and community care featuring Alanna Summers, Jennifer Sandberg and Jane Dolan
    Jan 9 2026

    In this episode we feature another award-winning, quality improvement project this time based in Victoria, Vancouver Island. Our guests are Alanna Summers, Program Manager and a registered psychiatric nurse, Jennifer Sandburg, Team Lead occupational therapist, and Jane Dolan, MHSU Clinical recreational therapist, from the South Island Mental Health and Substance Use team. Starting with the gap in care they first identified, they take us through how they developed their cost effective and successful Bridging Care program for patients in mental health crisis. This program not only provides effective, patient-centered care but has also reduced hospital admissions and inpatient length of stay. We hear how local healthcare leadership had the foresight to support the original vision, powerful testimonials from some of the program’s patients, and how developing the program itself brought positive benefits to the provider team.

    Links:
    Counselling, Treatment & Recovery | Island Health
    News
    Adults experiencing mental health challenges benefit from Island Health’s Bridging Care Program | Island Health

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    27 m
  • S5 Ep4: "Taking a bite out of health inequity" featuring Dr. Diana Bark and Lara Frederick
    Dec 28 2025
    In this episode, we head upstream in our health system with this podcast’s first ever guests from the public health sector. Northern Health’s Medical Health Officer Dr. Diana Bark and Director of Public Health Lara Frederick take us through their QI work identifying, analyzing, and addressing a gap in dental health screening and dental caries prevention in pre-kindergarten age children in Northeast BC. We learn how QI methodology can be applied to complex problems in public health and how, through enhanced community engagement, their team provided valuable, preventative, dental care and improved health equity at the same time.

    Links:

    https://www.northernhealth.ca/services/programs/dental-health-program-for-children#baby-0-to-12-months-old

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    24 m
  • S5 Ep3: Optimizing Visiting Specialist Clinics and Equitable Care featuring Dr. Angela How
    Dec 13 2025
    Visiting specialist clinics are a lifeline for patients with chronic disease in rural and remote communities across the North. They save patients travel time and costs and also provide care in context of their own local communities and available supports. But patient non-attendance at these clinics can negatively impact the quality of their longitudinal care leading to increased morbidity. In this episode, Dr. Angela How takes us through her quality improvement work based at her rural visiting specialist rheumatology clinic in Hazelton improving patient attendance through a culturally safe approach incorporating motivational interviewing techniques. At the same time, we hear how her 28 year commitment to her Hazelton clinic has been both personally rewarding and helped to build local trust by providing equitable patient care.

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    24 m
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