Dear listeners,

In this episode of the Primary Medicine Podcast, we take a closer look at the growing role of AI chatbots in healthcare—and the risks that come with them.

Dr. Christie Bergerson, biomedical engineer and AI expert at ECRI, joins us to unpack how tools like ChatGPT are being used by both patients and clinicians. From drafting clinical notes to answering medical questions, these technologies are already shaping care in meaningful ways—but not always safely.

We explore why AI chatbots can be particularly risky in healthcare, including their tendency to sound confident even when they’re wrong, and how that differs from traditional clinical decision support tools. Dr. Bergerson also discusses the rise of patients turning to AI for medical advice, the potential impact on patient safety, and where clinicians should draw the line when using these tools in practice.

The conversation also dives into regulation, highlighting the important differences between general-purpose AI tools and regulated medical devices, and why that distinction matters. Dr. Bergerson shares real-world examples of misuse, the role of bias in AI systems, and what healthcare organizations need to consider when building governance frameworks.

Finally, we discuss practical guidance for clinicians who want to explore AI responsibly, and what the future of AI chatbot integration in healthcare might look like over the next five years.

This episode is a must-listen for anyone trying to understand not just what AI can do in healthcare—but what it should do.

AI chatbots are rapidly making their way into healthcare—from patients seeking medical advice to clinicians drafting notes and summarizing research.

But with that opportunity comes real risk.

In our latest episode of the Primary Medicine Podcast, we sit down with Dr. Christie Bergerson (with ECRI), a biomedical engineer and AI safety expert, to unpack what’s actually happening on the ground with tools like ChatGPT—and where things can go wrong.

We explore:
• Why AI chatbots can sound convincing even when they’re wrong
• The growing trend of patients turning to AI before seeing a doctor
• Where AI can safely support clinicians—and where it crosses the line
• The difference between regulated medical AI and general-purpose tools
• What healthcare organizations need to have in place before adopting AI

This is a practical, grounded conversation for clinicians, healthcare leaders, and anyone trying to navigate AI responsibly in medicine.

Listen now and join the conversation on what safe AI adoption should look like.

Cheers,

Dr. Dimitre

The post Episode 118: When AI Gets It Wrong – The Risks of Healthcare Chatbots with Dr. Christie Bergerson appeared first on Primary Medicine Podcast.

Dear listeners,

In this episode of the Primary Medicine Podcast, we sit down with Tom Swales—physiotherapist, performance expert, and founder of the Advanced Movement Therapist Certification.

Tom shares lessons from more than two decades working with elite athletes and everyday patients, and reflects on how a life-threatening infection in 2023 transformed his perspective on resilience, recovery, and patient care. We explore how his AMT approach integrates strength training with rehabilitation, why movement literacy matters for all patients—not just athletes—and where integrated performance medicine is headed.

A thoughtful, practical conversation about bouncing back, redefining performance, and building more human-centered care.

Let’s dive right in! Listen to the podcast here.

Cheers,

Dr. Dimitre

The post Episode 117: Tom Swales on AMT, Performance, Wellness and Personal Growth appeared first on Primary Medicine Podcast.

Dear listeners,

In this episode of the Primary Medicine Podcast, Dr. Dimitre speaks with Sharmeen Aqueel, founder and CEO of Lyvvora, a Lending-as-a-Service platform built specifically for healthcare clinics and pharmacies. With a background in enterprise tech, Sharmeen shares how she identified a hidden but urgent problem in primary care: outdated, opaque financing that holds back even thriving clinics.

Together, they explore how Lyvvora is helping practices across Canada access fast, fair, and flexible capital—without the paperwork headache. From real-world success stories to insights on the post-COVID financial landscape, this conversation sheds light on how better financial tools can empower clinicians to focus on what really matters: patient care.

Let’s dive right in! Listen to the podcast here.

Cheers,

Dr. Dimitre

The post Episode 116: Unlocking Growth – Smarter Financing for Clinics with Lyvvora’s Sharmeen Aqueel appeared first on Primary Medicine Podcast.