Preventing Attrition: Secrets to Building High-Performance Company Culture

Hear from Mitchell Miles and Bee Miles from NeWell on how company culture affects employee retention, performance, and organizational health beyond just attrition metrics. Deteriorating culture often manifests as departmental silos, internal politics, excessive bureaucracy, and toxic gossip before employees actually leave.

• The fundamental disconnect where executives have authority but lack context while frontline employees have context but lack decision-making power
• A great onboarding experience in the first 90 days dramatically increases the likelihood employees will stay for 3+ years
• Effective onboarding should include company-wide cultural elements, not just role-specific training
• Creating a shared company story and decision-making framework empowers employees while maintaining cultural alignment
• Leadership changes often drive the most significant cultural shifts, either positively or negatively
• The future workplace requires adaptability as younger generations value autonomy and personal development

If you want to improve your company culture, start by evaluating your hiring process, enhancing your onboarding experience, and pushing decision-making power to the lowest appropriate levels in your organization.

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