Predictive Engagement: From Feedback to Firepower

In this episode, Edan pulls apart the engagement survey playbook and asks a tough question: is it driving performance, or just collecting complaints?

As engagement increasingly moves into Talent functions, Edan explains why this shift matters and why Talent teams are uniquely positioned to turn engagement from a reactive survey into a predictive, strategic lever. He dives into the structural flaws of traditional models - fragmented action plans, unclear impact, weak data integration - and challenges the culture of venting without accountability.

Introducing the idea of Predictive Engagement, Edan outlines how organisations can align engagement to strategy, integrate it with performance and retention data, and build real predictive capability.

This isn’t about happiness scores. It’s about performance, ownership, and Workforce 5.0 thinking.

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