Power House

De: HousingWire
  • Resumen

  • The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.
    © 2024 Power House
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Episodios
  • Beyond the customer: Partnering for progress with Polly's Jesse Decker
    Apr 24 2025
    On today’s sponsored episode of Power House, Diego Sanchez sits down with Jesse Decker, the newly appointed Chief Customer Officer at Polly, for a conversation all about innovation and customer success strategies in mortgage tech. Jesse shares her journey from consulting to leading customer experience at Polly, how new tech is sweeping the mortgage landscape, and how Polly is constantly innovating to meet the needs of their customer partners. They also talk about some exciting new developments happening in Polly’s roadmap and what it really means — and takes — to listen to customers. Here’s what you’ll learn: The mortgage industry, as a whole, is on the brink of a technology shift. Understanding customer needs is crucial for product development. Polly's technology is highly configurable and innovative. Artificial intelligence integration is a key focus for Polly's future. Building partnerships with customers is essential for success. Polly wants to transform the vendor-lender relationship model. Related to this episode: Connect with Jesse Decker on LinkedIn Follow Polly on LinkedIn Connect with Polly's team at #MBASecondary25 Mortgage Tech Insights with Adam Carmel HousingWire | YouTube Enjoy the episode! The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio. Learn more about your ad choices. Visit megaphone.fm/adchoices
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    21 m
  • UWM is all-in on wholesale with COO Melinda Wilner
    Apr 22 2025
    Today on Power House, we have a fantastic conversation between Diego and Melinda Wilner, the COO of United Wholesale Mortgage. Today’s episode is all about what it really takes to thrive in today’s market. Melinda talks about her journey from mortgage broker to UWM executive and how her leadership has supported UWM’s position as the top mortgage originator since 2022. They also talk about company initiatives like their TrackLight program and All-In Agreement, and how these are central to their mission of protecting the wholesale channel. Here’s what you’ll learn: UWM focuses on growing the wholesale channel to enhance broker experiences. In-house technology and innovation are key to UWM's competitive edge. The All-In Agreement protects the wholesale broker channel. The TrackLight program significantly reduces title costs for consumers. The wholesale channel is gaining market share in the mortgage industry. UWM aims to create a community among mortgage brokers. Related to this episode: UWM.com Melinda Wilner | LinkedIn United Wholesale Mortgage | HousingWire HousingWire | YouTube Enjoy the episode! The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio. Learn more about your ad choices. Visit megaphone.fm/adchoices
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    32 m
  • LPT CEO Robert Palmer on how they became a top 10 brokerage in three years
    Apr 19 2025
    Today on Power House, Tracey Velt sits down in person with Robert Palmer, founder and CEO of LPT Realty, at LPT’s studio in Orlando. Robert and Tracey talk about LPT’s remarkable journey from a simple marketing tool to a top brokerage in just three years. He discusses the importance of self-funding, agent empowerment through dual brokerage models, and how to maintain an agent-first philosophy. Robert also discusses upcoming initiatives like ASCEND University, the Aperture luxury brand, and Leads Connect, along with future growth plans including a public IPO and expansion into new markets. Here’s what you’ll learn: LPT’s transition from a marketing tool to a brokerage was driven by a desire to support agents. Self-funding allows for greater control and prioritization of agents' needs. The brokerage model should empower local agents to make decisions about mortgage and title services. Navigating industry challenges requires a commitment to agent choice and autonomy. Understanding and balancing both business logic and technology for successful software development. LPT’s growth strategies include expanding training programs and launching a luxury brand. Related to this episode: LPT Realty | RealTrends Verified LPT Realty's Robert Palmer is building a 'brokerage for life’ | HousingWire lpt realty HousingWire | YouTube Enjoy the episode! The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio Learn more about your ad choices. Visit megaphone.fm/adchoices
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    33 m
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