Podcast guest appearances. Richard Blank Costa Rica's Call Center Podcast Por richard blank arte de portada

Podcast guest appearances. Richard Blank Costa Rica's Call Center

Podcast guest appearances. Richard Blank Costa Rica's Call Center

De: richard blank
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Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.


Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.


Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.


https://costaricascallcenter.com/en/outbound-bpo-campaigns/

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richard blank
Ciencias Sociales Economía
Episodios
  • Rosabel Unscripted Podcast. Season 2 episode 70 with special guest Richard Blank.
    Sep 8 2025


    What Happens When You Ditch the American Dream for a Real One?


    Rosabel Unscripted Podcast


    Welcome to Rosabel Unscripted podcast where meaningful conversations unfold. Join Rosabel Zohfeld, nurse practitioner, writer, and mom, as she explores personal growth, health insights, literature, and impactful life stories. Featuring guests who share their unique perspectives, Rosabel dives into the unscripted moments that shape our lives. Tune in for inspiring, authentic, and educational discussions on the beauty and complexity of life.



    What does it really take to start over in a new country—and build a *business* from the ground up? In this episode of Rosabel Unscripted, host Rosabel Zohfeld sits down with Richard Blank, *CEO* of Costa Rica’s Call Center, to explore his incredible journey from Philadelphia to Costa Rica.


    Key Takeaways:


    • Why Richard left Philadelphia to chase purpose in Costa Rica

    • The power of being bilingual in global business

    • How courage and self-trust lead to authentic success

    • The difference between building for ego vs. building for values

    • Insights into creating a positive work culture

    • What it takes to reinvent your life—at any age


    Chapters / Timestamps:


    00:00 The Weight of Wisdom

    01:00 Richard’s journey from Philadelphia to Costa Rica and the challenges he faced

    05:30 The importance of being bilingual and how it opened doors for Richard

    12:45 Building a business aligned with personal values rather than societal expectations

    15:00 💬 “Life is all about starting and reinventing ourselves.”

    20:15 The role of courage and self-trust in personal and professional growth

    22:20 Human Connection in Healthcare

    25:12 Cultural Perspectives on Care

    25:45 💬 “If you think it’s plug and play and it’s easy like they show in Hollywood, you’re out of your mind.”

    27:54 The Call Center Experience

    30:00 Insights into Richard’s leadership style and the culture at Costa Rica’s Call Center

    30:41 Nostalgia and Childhood Memories

    33:31 The Evolution of Technology and Play

    39:45 Childhood Mischief and Apologies

    42:19 Growing Up in the 80s: A Nostalgic Reflection

    43:35 Teaching Children Appreciation for What They Have

    45:42 The Value of Imagination in Play

    48:32 Handmade Gifts vs. Store-Bought: The Personal Touch

    50:21 Exploring Human History and the Impact of Technology

    51:43 Personal Stories of Growth and Learning from Mistakes

    58:37 Childhood Adventures and Mischief

    01:00:56 Parenting Reflections and Generational Insights

    01:03:40 Community and Generosity

    01:05:34 Adopting a Child: A New Perspective

    01:06:46 Inspiration and Creativity

    01:14:21 Embracing Authenticity and Uniqueness


    https://youtu.be/zO7bPzXo9Sg

    https://youtu.be/C9d0E09hhCs

    https://youtu.be/Q8Oh9kv-0Sk

    https://youtu.be/k0sV0b7UsHU

    https://youtu.be/9WBxUfoR7AI

    https://youtu.be/5xH3RVUUTyY

    https://youtu.be/gSj66gMGO8E

    https://youtu.be/_YUvozqOeTQ

    https://youtu.be/DNQJLFQ_k4I

    https://youtu.be/TdxUGljMeKM

    https://youtu.be/sPus6T4ewRA

    https://youtu.be/qTSR4Buujdw

    https://youtu.be/b3mVS4ucH-8



    Richard Blank hired bassist Garry Gary Beers of INXS.

    https://www.youtube.com/watch?v=ieGjN5H4xPQ


    Richard Blank produced a Rap Breakdancing video commercial

    https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2



    Rosabel Unscripted Podcast, Rosabel Zohfeld , Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,

    Hosted on Acast. See acast.com/privacy for more information.

    Más Menos
    46 m
  • Effective Communication Techniques with Richard Blank. Empowerment Extend Podcast by Carinder Malhi.
    Aug 25 2025

    Empowerment Extend is a dynamic podcast hosted by Carinder, dedicated to amplifying voices, exploring diverse perspectives, and fostering conversations that inspire personal growth and community impact. The podcast serves as a platform to discuss topics ranging from leadership, inclusion, and mental health to innovation and advocacy. Through engaging interviews with thought leaders, change-makers, and passionate individuals, Empowerment Extend aims to motivate listeners to embrace their potential, overcome challenges, and create meaningful change in their lives and the world around them.


    We’re so excited to introduce our new project: the Empowerment Extend Podcast, where we explore disability, inclusion, and empowerment for all. At Empowerment Extend, we believe that every voice deserves to be heard. Our mission is to break barriers, challenge stereotypes, and celebrate diversity in all its forms. Together, Carinder & Sarah bring real, honest conversations about what true inclusion really means — in workplaces, communities, and everyday life. We share inspiring stories, practical tips, and powerful insights to help us build a more inclusive world. Whether you’re a disability advocate, an ally, or simply passionate about creating a society where everyone can thrive, this podcast is for you.



    Join us as we explore the essential techniques for effective communication*. Discover how to express your ideas clearly, listen actively, and build meaningful connections. This episode is packed with *practical tips and insights to help you communicate with confidence and impact.


    Key Takeaways:

    The importance of active listening

    Strategies for clear and concise expression

    How to build rapport and engage your audience

    Overcoming common communication barriers



    https://youtu.be/UAhEuk3Fxhg

    https://youtube.com/shorts/CkmNb-D7FPs

    https://youtube.com/shorts/z85LPtAqd6U

    https://youtube.com/shorts/JZfa_Psu_0Y

    https://youtube.com/shorts/z_lBFR1y-_Q

    https://youtube.com/shorts/G1dK07FR580




    Richard Blank hired bassist Garry Gary Beers of INXS.

    https://www.youtube.com/watch?v=ieGjN5H4xPQ



    Empowerment Extend, Carinder Malhi, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,



    Carinder (carin) Malhi


    Went to College of Broadcasting Abeokuta


    Studied at Gaston College Audio/Video Tech and Sports Media Tech


    Singapore


    From Staines, United Kingdom



    4+ years experienced Video editing

    Engineer highly skilled in Vido editing

    development, testing, documentation

    etc. across the complete development

    the life cycle of a product. Adept at the end to

    end software design & development

    including requirement gathering,

    documentation, infrastructure setup,

    coding & unit & integration testing.

    Handles complex project

    management & coordination work

    very efficiently to deliver results.



    Hosted on Acast. See acast.com/privacy for more information.

    Más Menos
    27 m
  • What The Why part of WTW Rewind Series with Barbara Anne. Season 3 Episode #4 with Richard Blank.
    Aug 21 2025



    This episode of “What The Why?!? originally aired on the RVN Television Network which is now KnetStream. While these shows are currently available on KnetStream, we are happy to share these edited versions of meaningful conversations for additional reflection and impact.


    "What The Why?!?" hosted by Barbara Anne Gardenhire-Mills. It's a show where she interviews various leaders about their "why" – their purpose and what drives them.


    In our fourth season, our show features conversations with a wide variety of leaders from all walks of life about why they do what they do and how they figured things out.


    The first three seasons of the show, known as "What The Why?!? with Barbara Anne," are also available on select platforms and KnetStream.com."


    https://youtu.be/20zcT3hxwQA

    https://youtu.be/lo6D9XlVlhc

    https://youtu.be/89EQxbg-2tU

    https://youtu.be/mJ6w_29aBYM

    https://youtu.be/96aWnZhTALc



    https://youtu.be/sCt_28qjrTg?si=gERP_m8RCZvhjndj



    What The Why, Barbara Anne, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,


    Hosted on Acast. See acast.com/privacy for more information.

    Más Menos
    31 m
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