Pivotal Change (Aired 12-28-25) Leading With Care Without Losing the Mission: How Presence, Boundaries, and Clarity Build Trust

In this timely end-of-year episode of Pivotal Change, host Ryan Conn, founder of CS Business Consulting, delivers a powerful leadership message on how to show genuine care for people without sacrificing standards, accountability, or mission. Designed for business owners, executives, and emerging leaders, the episode explores how true leadership is rooted in presence, consistency, and intentional clarity.

As the holiday season approaches, Ryan challenges leaders to move beyond surface-level gestures of care and focus instead on trust-building behaviors: showing up, listening deeply, following through on commitments, and setting clear expectations.