Episodios

  • The 12 Greatest Conflict Resolution Phrases of All Time with Karin Hurt

    The 12 Greatest Conflict Resolution Phrases of All Time with Karin Hurt
    Jul 15 2025
    Words can heal, harm, or halt progress altogether, and in moments of conflict, the right phrase can change everything. In this episode of OwlCast, David Morelli and Alexandria Ravencroft sit down with leadership expert Karin Hurt to explore the language that fosters resolution instead of resistance.

    Together, they reflect on the power of intentional communication and why resolving conflict isn’t about having the final word; it’s about creating space for connection, clarity, and forward movement. With practical, heartfelt wisdom, Karin shares how simple shifts in language can transform tense dynamics into opportunities for trust and growth.
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    1 h
  • The cost of putting on a happy face

    The cost of putting on a happy face
    Jul 8 2025
    Sometimes the most significant toll we pay is the one we hide behind a smile. In this episode of OwlCast, David Morelli and Alexandria Ravencroft explore the emotional labor of maintaining a positive front,especially in leadership, service roles, and workplaces that reward performance over authenticity.

    Together, they dive into the true cost of constantly self-regulating, masking discomfort, and managing the emotional experiences of others. From burnout and resentment to missed signals and disconnect, the consequences ripple far beyond the individual. This conversation offers insight into the invisible pressure to stay upbeat and the freedom that comes with choosing presence over pretense.
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    44 m
  • Why You're Not Getting Promoted with Karol Figueroa

    Why You're Not Getting Promoted with Karol Figueroa
    Jul 1 2025
    You’re putting in the effort, meeting expectations, and still not moving up. In this episode of OwlCast, David Morelli and Alexandria Ravencroft are joined by leadership strategist Karol Figueroa to explore the often invisible dynamics behind stalled promotions. Together, they examine how perception, visibility, and workplace politics can shape your trajectory just as much as performance.

    Karol shares powerful insights into why being good at your job isn’t always enough and how unspoken rules, feedback gaps, and leadership presence influence promotion decisions. If you’ve ever wondered what’s holding you back or how to move forward, this episode brings clarity, strategy, and a renewed sense of possibility.
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    1 h y 8 m
  • Managing difficult personalities and challenging people

    Managing difficult personalities and challenging people
    Jun 24 2025
    What if the “difficult” person you’re dealing with isn’t difficult at all, just different from you? In this episode of OwlCast, hosts David Morelli and Alexandria Ravencroft explore how misunderstood behaviors, mismatched communication styles, and unspoken expectations can create tension and lead to mislabeling people as difficult to work with.

    Together, they explore how our personal norms, values, and lived experiences influence our judgments of others,and how empathy, curiosity, and adaptability can transform even the most strained relationships. Alexandria shares powerful real-world stories from construction sites to corporate offices, offering insights on what makes people seem difficult and what we can do about it.

    Whether you're a leader trying to get the best from your team or someone navigating tough dynamics with colleagues or clients, this episode offers practical tools, mindset shifts, and a refreshing perspective. Everyone has a reason for how they show up, and a gift worth uncovering.
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    39 m
  • Why Conflict Makes People Behave Badly w Lola Greshfeld and Polina Marian

    Why Conflict Makes People Behave Badly w Lola Greshfeld and Polina Marian
    Jun 17 2025
    Why do even the most capable professionals sometimes lose their cool in conflict? In this episode of OwlCast, David Morelli and Alexandria Ravencroft sit down with Dr. Lola Gershfeld and Polina Marian of EMC Leaders to explore the hidden dynamics that drive miscommunication, tension, and emotional fallout at work.

    You’ll hear surprising insights about the emotional patterns that shape how we show up under stress, and why “bad behavior” is often a signal of something deeper. Together, we unpack what’s really happening beneath the surface—and what leaders and teams can do to reconnect and move forward.

    If you’ve ever found yourself wondering why people act the way they do in conflict, or how to handle emotionally charged moments with more skill and compassion, this conversation is for you.
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    45 m
  • Why Feedback Fails And What to Do Instead

    Why Feedback Fails And What to Do Instead
    Jun 10 2025
    Giving feedback can feel risky, and getting it can feel worse. In this episode, David Morelli and Alexandria Ravencroft unpack why most feedback misses the mark and how to change that. They introduce the SCRIPT model (Situation, Conduct, Result, Impact, Plan, Thanks) as a powerful framework for delivering feedback that’s clear, actionable, and relationship-strengthening. You’ll learn the difference between personality-based and behavior-based feedback, when to use questions instead of statements, and how to tailor your approach to different situations. Plus, they explore what to do when receiving feedback, especially when it’s poorly delivered, and how to turn even the worst feedback into fuel for growth. Whether you’re a leader, coach, or just someone who wants to get better at communicating clearly and compassionately, this episode will leave you with tools you can use right away.
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    57 m
  • Emotional Maturity Authentic Connection with Self and Others

    Emotional Maturity Authentic Connection with Self and Others
    Jun 3 2025
    What happens when emotional maturity is missing at work? Promotions stall, team dynamics break down, and self-doubt takes over. In this candid episode, David Morelli and Alexandria Ravencroft explore the often invisible—but absolutely essential—skill of emotional maturity. They walk through the four levels of development, from identifying your own emotional state, to holding space for others, to leading people through emotional shifts with grace. Along the way, they share stories, tools (like the feelings wheel), and mindset shifts to help you increase self-awareness, manage emotions without suppression, and become a more grounded, connected leader. Whether you’ve been labeled “too emotional,” feel overwhelmed by others’ feelings, or want to grow your leadership presence, this episode offers a practical and compassionate path forward.
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    49 m
  • Authentic connection - Know yourself grow yourself show yourself with Tanya Spencer

    Authentic connection - Know yourself grow yourself show yourself with Tanya Spencer
    May 27 2025
    What does it truly mean to lead with authenticity? In this episode, David and Alexandria are joined by Tanya Spencer, former Chief Diversity Officer at GE and now a powerful executive coach helping leaders bring their full selves to work. With over 30 years of experience, Tanya shares her personal leadership journey—from a five-year-old mischief-maker to a C-suite trailblazer—and the lessons she’s learned about showing up as your whole self. Together, they explore:
    • Why authentic connection fuels trust, performance, and psychological safety
    • How knowing yourself and growing yourself builds the courage to show yourself
    • Navigating identity, emotion, and responsibility in leadership
    • What to do when fear of “doing it wrong” keeps you stuck
    • How empathy, feedback, and curiosity help bridge difference
    This episode is packed with wisdom, heart, and real talk about what it takes to lead with both power and vulnerability. Whether you’re early in your career or deep in executive leadership, Tanya’s insights will help you connect more deeply—with yourself and with others. Resources Mentioned:
    • VIA Character Strengths
    • StrengthsFinder / High5 Test
    • Respect Coaching Styles Assessment at OwlHub.com

    Want to connect with Tanya?
    Visit tanyaespencer.com or find her on LinkedIn @Tanya E. Spencer.
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    54 m