Outsourcing Risk Management with John Kempton

John Kempton is a Senior Consultant at FHS and is responsible for advising clients on program design and implementation, negotiating contracts, and implementing overall risk management strategy. Before joining FHS, John was the Southeast Zone Real Estate Leader and Senior Vice President for Marsh in Washington, DC. John entered the insurance industry in 2012. In this live from RIMS 2025 Chicago episode, John highlights industries that commonly outsource risk management, including real estate and hospitality, details the unique skillset of being a broker-turned-consultant, and offers encouragement to anyone who is wondering whether returning to the office is really worth the effort (it is).

Key Takeaways:

● John’s role at FHS focuses on real estate and construction space.

● Industries that commonly outsource risk management.

● From history major to insurance industry — John’s unexpected career path.

● Acquiring insurance clients in the real estate industry.

● The benefits of offering a flat monthly retainer.

● Brokers turned consultants offer a unique skillset to clients.

● John’s engagement preferences in the real estate and hospitality industry.

● Growth in this industry is not slowing down anytime soon.

● In another life, John is managing a safari lodge in South America.

● John’s networking advice to his early career self.

Mentioned in This Episode:

John Kempton

FHS Risk Management

Tweetables:

“Our job is to come in and manage the process rather than hijack the process.”

“Many of our clients don’t even know that this outsourcing model exists.”

“The earlier we’re involved with our clients, the better the outcome typically is.”

“Embrace being in the office and making connections.”