Welcome to another episode of Our Agile Tales, Navigating World Crises: The Agile-Law-AI Alliance in Action!

In this episode, we continue our conversation with Ondřej Dvořák, CEO of Agile Lawyer and COP Solutions, and co-founder of LinkingHelp. Building on his experience supporting Ukrainian refugees, Ondřej shares how Agile practices like Scrum and Kanban made it possible to coordinate large-scale, cross-border legal aid while respecting privacy and professional responsibility.

We explore how visibility and transparency enabled fast action without exposing sensitive data, why government funding often moves too slowly for crisis response, and how donation-driven initiatives struggle once a crisis becomes the “new normal.” Ondřej argues that sustainable humanitarian work must blend social impact with viable business models.

The conversation also dives into AI in legal services—not as a silver bullet, but as an accelerator that only works once processes, data, and transparency are in place. We discuss why AI should assist lawyers rather than replace them, the data-protection concerns slowing adoption, and what the future holds for agile, AI-assisted law firms.

Episode Outline

• 00:00 Introduction to Agile Tales
• 00:53 Agility in Humanitarian Efforts
• 02:12 Transparency and Visibility in Legal Aid
• 03:55 Challenges with Government Bureaucracy
• 05:39 LinkingHelp's Broader Impact
• 07:53 AI's Role in Legal Services
• 11:11 Future of AI and Agile in Law
• 22:07 Key Takeaways and Advice
• 23:43 Conclusion

About Ondrej Dvorak

Ondřej is the co-founder of Linking Help, a nonprofit that mobilized legal aid for Ukrainian refugees using Scrum and Kanban to coordinate real-time support. It’s a powerful story of how agility can make a real difference in humanitarian crises—far beyond the domain of business. Andre’s work shows how Agile thinking can help even the most traditional sectors become more humane, responsive, and resilient.

You can follow Ondřej on LinkedIn at https://www.linkedin.com/in/ondrej-dvorak-agile/

Visit us at https://www.ouragiletales.com/about

Welcome to another episode of Our Agile Tales, Navigating World Crises: The Agile-Law-AI Alliance in Action!

In this continuation of our conversation with Ondřej Dvořák, CEO of AgiLawyer and COPS Solutions, we go deeper into how you actually run and scale an agile, cross-border legal-aid initiative in the middle of a war. If the first episode was about launching Linking Help, this one is about surviving the scale-up.

Ondřej walks us through the messy, very human side of scaling legal aid for Ukrainian refugees: from dealing with thousands of requests in a language he didn’t speak, to building a “clearing desk” and help desk function led by Ukrainian lawyers, to teaching volunteer lawyers across multiple countries how to work in a pull-based, Kanban system when they’re used to command-and-control and assigned work.

We explore how culture and ways of working showed up in very concrete ways - why France “just got it” from day one, while countries like Romania needed more support and education before becoming top performers. Ondřej talks about how simplifying the Kanban system (fewer columns, fewer concepts, one clear task: connect the person to a lawyer) was crucial to onboarding busy legal professionals quickly in a crisis.

We also dig into scaling patterns: how they expanded country by country, used “early adopter” lawyers to grow local networks, and centralized the help desk while keeping case work decentralized. From there, the conversation shifts to constraints: the difficulty of fundraising for legal aid (which is hard to “picture”), differences in how pro bono is treated across jurisdictions, and the legal and ethical challenges of using AI to support legal work, especially questions of accountability and liability when AI-generated guidance might be wrong.

If you’re interested in how Agile, Kanban, and crisis-driven decision-making play out in the real world, across borders, cultures, and regulatory systems, then this episode is a rich case study in making agility practical, humane, and scalable beyond software.

Episode Outline

• 00:00 Introduction & recap of Part 1
• 01:05 The language barrier: Ukrainian requests and the need for a “clearing desk”
• 07:58 Designing the help desk workflow
• 10:45 Teaching lawyers a new way of working: pull vs. command-and-control
• 13:12 Culture in action: why France “just worked” and Romania needed more coaching
• 16:00 Simplifying Kanban for legal work
• 18:48 Scaling country by country: early adopters, bar associations, and building local communities
• 22:10 Centralized help desk, decentralized service: funding, hiring Ukrainian students, and managing demand
• 24:55 Business model and funding constraints: the challenge of raising money for legal aid
• 26:10 Legal and AI constraints: pro bono differences, AI-assisted legal opinions, and accountability
• 28:30 Reflections on crisis as a catalyst and the future of global, AI-supported legal aid
• 29:07 Conclusion

About Ondrej Dvorak

Ondřej is the co-founder of Linking Help, a nonprofit that mobilized legal aid for Ukrainian refugees using Scrum and Kanban to coordinate real-time support. It’s a powerful story of how agility can make a real difference in humanitarian crises—far beyond the domain of business. Andre’s work shows how Agile thinking can help even the most traditional sectors become more humane, responsive, and resilient.

You can follow Ondřej on LinkedIn at https://www.linkedin.com/in/ondrej-dvorak-agile/

Visit us at https://www.ouragiletales.com/about

Welcome to a new series of Our Agile Tales, Navigating World Crises: The Agile-Law-AI Alliance in Action!

In this series of episodes, we are joined by Ondřej Dvořák, CEO of AgiLawyer and COPS Solutions, and someone proving that agility isn’t limited to software teams or startups. With over 15 years at the crossroads of IT, law and finance, Ondřej has been bringing Agile principles into fields few consider “Agile-friendly.”

In this first episode, Ondřej explains how Agile methodologies like Scrum and Kanban can transform even the most traditional industries, including legal services. He details his initiatives, such as the non-profit Linking Help, which utilized Agile frameworks to aid Ukrainian refugees. Ondřej shares how he sparked Agile adoption in the legal sector by addressing common barriers and educating legal professionals on these methods. Additionally, he discusses the practical challenges and solutions implemented in real-world environments, emphasizing the adaptability and resilience that Agile offers, even in chaotic situations such as war. The discussion highlights the importance of Agile education for students and how it can prepare them for dynamic work environments.

• 00:00 Introduction to Agile Tales
• 00:17 Meet Ondřej Dvořák
• 03:14 Applying Agile to the Legal Industry
• 07:18 Challenges and Objections in Legal Agile Transformation
• 14:09 Agile Education for Law Students
• 16:42 Linking Help: Agile in Humanitarian Aid
• 20:44 Building and Scaling Linking Help
• 29:07 Conclusion

About Ondrej Dvorak

Ondřej is the co-founder of Linking Help, a nonprofit that mobilized legal aid for Ukrainian refugees using Scrum and Kanban to coordinate real-time support. It’s a powerful story of how agility can make a real difference in humanitarian crises—far beyond the domain of business. Andre’s work shows how Agile thinking can help even the most traditional sectors become more humane, responsive, and resilient.

You can follow Ondřej on LinkedIn at https://www.linkedin.com/in/ondrej-dvorak-agile/

Visit us at https://www.ouragiletales.com/about