Oracle Cloud Success Navigator – Part 1

In this episode of the Oracle University Podcast, Lois Houston and Nikita Abraham are joined by Mitchell Flinn, VP of Program Management for the CSS Platform, to explore Oracle Cloud Success Navigator. This interactive platform is designed to help customers optimize their cloud journey, offering best practices, AI tools, and personalized guidance from implementation to innovation. Don’t miss this insider look at maximizing your Oracle Cloud investment! Oracle Cloud Success Navigator Essentials: https://mylearn.oracle.com/ou/course/oracle-cloud-success-navigator-essentials/147489/242186 Oracle University Learning Community: https://education.oracle.com/ou-community LinkedIn: https://www.linkedin.com/showcase/oracle-university/ X: https://x.com/Oracle_Edu Special thanks to Arijit Ghosh, David Wright, Kris-Ann Nansen, Radhika Banka, and the OU Studio Team for helping us create this episode. ---------------------------------------------------------------- Episode Transcript: 00:00 Welcome to the Oracle University Podcast, the first stop on your cloud journey. During this series of informative podcasts, we’ll bring you foundational training on the most popular Oracle technologies. Let’s get started! 00:25 Nikita: Welcome to the Oracle University Podcast! I’m Nikita Abraham, Team Lead of Editorial Services with Oracle University, and joining me is my co-host Lois Houston, Director of Innovation Programs. Lois: Hi everyone! Today is the first of a two-part special on Oracle Cloud Success Navigator. This is a tool that provides you with a clear path to cloud transformation and helps you get the most out of your cloud investment. 00:52 Nikita: And to tell us more about this, we have Mitchell Flinn joining us today. Mitchell is VP of Program Management for Oracle Cloud Success Navigator. In this episode, we’ll ask Mitchell about the ins and outs of this powerful platform, its benefits, key features, and the role it plays in streamlining cloud journeys. Lois: Yeah. Hi Mitchell! What is Oracle's approach to cloud technology and customer success, and how does the Cloud Success Navigator support this philosophy? 01:22 Mitchell: Oracle has an amazing amount of industry-leading enterprise cloud technologies across our entire portfolio. All of this is at your disposal. That, coupled with the sole focus of your success, forms the crux of the company's transformational journey. In other words, we put your success at the heart of everything we do. For each organization, the path to achieve maximum value from our technology is unique. Success Navigator reflects our emphasis on being there with you throughout the entire journey to steer you to success. 01:53 Nikita: Ok, what about from a business’s viewpoint? Why would they need the Navigator? Mitchell: Businesses across every industry are moving mission-critical applications to the cloud. However, business leaders understand that there's no one-size-fits-all model for cloud development and deployment. Some fundamentals for success are your need to ensure new technologies are seamlessly integrated into day-to-day operations and continually optimize to align with evolving business requirements. You must ensure stakeholder visibility through the journey with updates at every stage. Building system efficiencies into other key tasks, which has to be done at the forefront when considering your cloud transformation. You also need to quickly identify risks and address them during the implementation process and beyond. Beyond the technical execution, cloud deployments also require significant process and organizational changes to ensure that adoption is aligned with business goals and delivers tangible benefits. Moreover, the training process for new features after cloud adoption can be an organization wide initiative that needs special attention. These requirements or more can be addressed through Oracle Cloud Success Navigator, which is a new interactive digital platform to guide you through all stages of your cloud journey. 03:09 Lois: Mitchell, how does Cloud Success Navigator platform enhance the user experience? How does it support customers at different stages of their cloud journey? Mitchell: Platform is included for free for all cloud application customers. And core to Success Navigator is the goal of increasing transparency among customers, partners in the Oracle team, from project kickoff through quarterly releases. Included in the platform are implementation best practices, Oracle Modern Best Practices focused on solutions provided by our applications, and guidance on living within the cloud. Success Navigator supports you for every stage of your Oracle journey. You can first get your bearings and understand what's possible with your cloud solution using preconfigured starter environments to support your design decisions. It helps you chart a proven course by providing access to Oracle expertise and Oracle Modern Best Practices, so you can ...