Optimizing Resident Communication: Insights from Zego’s 2024 Resident Experience Management Report (Part 1)

In today's episode, you'll gain valuable insights from Zego’s 2024 Resident Experience Management report, focusing on the critical importance of communication between property managers and residents and you’ll learn actionable tips that can elevate your property management game and improve resident satisfaction. We'll explore why understanding residents' needs remains a challenge despite advanced technology and uncover some often-overlooked factors that impact lease renewals. Plus, we'll dive into practical strategies for enhancing maintenance, security, and cleanliness, which are surprisingly more important to renters than you might think.

This is a production of Habanero Media.