Operational Wisdom: Brandon Roberts on People, Process, and Progress

In the kickoff episode of the IBI Team Podcast Series, host Sera-Leigh Ghouralal, PhD, sits down with IBI’s Chief Operating Officer, Brandon Roberts. Brandon reflects on his career journey—from government intern to COO—and shares what it takes to lead operations, HR, and finance at a mission-driven organization like IBI.

They talk about:
✔️ The evolution of IBI’s regional meetings and annual forum
✔️ Creative strategies to improve meeting engagement
✔️ The unique team culture at IBI
✔️ Personal highlights, leadership lessons, and future goals

Whether you're part of the IBI community or just curious about what goes into building a high-performing, human-centered workplace, this episode is full of insights and energy.